We are pleased to announce the availability of Mobile Express for Microsoft Dynamics CRM 4.0. Mobile Express gives organizations a Microsoft supported mobile solution with the power of choice: choices in the devices and in the networks they use when going...

This post will help you in getting started with Mobile Express for MS CRM 4.0. Mobile Express consists of 2 components: Mobile Console Mobile Application Mobile Console The purpose of the console is to allow users (with sufficient (e.g. System Customization...

Maximum number of records displayed on the Mobile Express grid We have used the Records Per Page option used by the CRM Application to drive the number of records displayed on the mobile express grids. We scale down the number by a factor of 5 to make...

CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective , blogs about BI solutions. In Microsoft Dynamics CRM 4.0, when you open the Account or Contacts entity, you will see an e-mail button on the toolbar on top of the view. This button...

Today we welcome our guest blogger and CRM MVP Ayaz Ahmad. Ayaz blogs at Ayaz Ahmad [MVP MIcrosoft CRM, MBSS] and is a CRM Solution Architect at CSG Solutions. CSG Limited is one of Australia’s leading IT services companies providing end to end integrated...

Here is a great new addition to our set of technical articles on the Dynamics CRM Developer Center! Read Setting Up Your Development Environment , which explores four common development environment approaches: Using an isolated development environment...

Some customers extensively customize their CRM installation so that CRM is optimized for their unique business scenarios. When you add a lot of fields on an entity form you might notice it’s load time increases. The performance is not hampered on “out...

Sometimes an organization unit (OU) will want to restrict Active Directory (AD) User queries in a hosted environment in CRM 4.0. This allows them more security from external organizations. In the multi-tenant or hosting environment, all CRM administrators...

They’re live streaming WPC09 at http://www.digitalwpc.com/ . Be sure to watch Stephen Elop’s demo. Highlights from WPC09 Vision Keynote Corporate Vice President Allison Watson kicked off the WPC09 conference on Monday, July 13, by launching the...

I recently did an investigation into using Silverlight 2 with Microsoft CRM 4.0. I have posted the resulting project and supporting documentation on Code Gallery. See Microsoft Dynamics CRM 4.0 On Premise Silverlight 2 Bar Chart Sample . Unlike many code...

This article will cover how to answer: Which database hotfixes are currently installed on your Microsoft Dynamics CRM Server? Which database hotfixes will be installed or uninstalled with a particular hotfix or Update Rollup (UR)? Background Historically...

Let’s say you want to invite your new users to CRM Online using their corporate email address, however you are not sure if their corporate email address is their Windows Live ID (WLID).  Why would I do this?  Well if you send the invite to a...

One of the great features provided by Microsoft Dynamics CRM Online is the ability to take the application offline (i.e. work on a plane).  This capability is made possible by our S+S (software+services) vision of leveraging the best of services...

The Accelerators for Microsoft Dynamics CRM provided additional functionality for your CRM application. Please see the below links if you are not already familiar with them. I’m did some research into modifications to the eService Accelerator to work...

I recently had a customer that wanted to run the Email Router as a user other than the System Administrator, offhand this seemed like an easy task. The customer setup a new “Service User” and created a special “Service Role” that only had access to email...

If you are looking for a convenient way to monitor queues, be sure to read our new article on  MSDN,  Monitoring Microsoft Dynamics CRM 4.0 Queues with a Windows Sidebar Gadget . It shows you how to use Windows Sidebar, also known as “gadgets...

The MS CRM E 2 team is pleased to announce the release of the version 2.0 update of the white paper Optimizing and Maintaining Microsoft Dynamics CRM 4.0 , which is available from Microsoft Downloads at https://www.microsoft.com/downloads/details.aspx...

Today we welcome guest blogger and CRM MVP Jim Steger who is a developer, blogger, and writer for Sonoma Partners . When Microsoft Dynamics CRM 4.0 provided an offline API, we now implement the Microsoft Dynamics CRM client for Outlook with Offline Access...

Next week WPC 2009 begins in New Orleans. In between sessions and meetings we’ll post updates from the show. If you’re not going you can still participate and here’s how: starting on Monday at 4:30 PM CDT Reuben Krippner, Nikhil Hasija, Bryan Nielson...

Today’s guest blogger is CRM MVP George Doubinski . Reality check Recently my family spent some time in Fiji and our stay included a Fijian village tour. Kids were overwhelmed and amused by locals demonstrating olden arts of tribal dance; bare feet palm...

By default, an on-premise implementation of Microsoft Dynamics CRM 4.0 leverages Active Directory (Integrated Windows) Authentication to accommodate access by internal users. However, many businesses also require the ability to provide external users...

Whether you’re interested in an online or on-premise solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business. Microsoft Dynamics CRM...

You gave us feedback and we listened. A few months back we rolled out a “suggestions” program to provide a tool for customers to give suggestions for the product. We’ve received a lot of fantastic suggestions and all of them are being looked at by the...

With great pleasure I’d like to announce that the entire Microsoft Dynamics CRM 4.4.1 Implementation Guide, all 477 topics, are now published on the TechNet and MSDN Libraries. TechNet: http://technet.microsoft.com/en-us/library/dd979443.aspx MSDN: http...