I’m pleased to announce that the fifth update to the Microsoft Dynamics CRM 4.0 Implementation Guide (4.5.0) is now available! In our commitment to provide continuous publishing to our customers and partners, Microsoft Dynamics CRM 4.0 Implementation...

Today we are highlighting another of John O’Donnell’s video logs. You might remember his very popular video from last year called Microsoft Dynamics CRM 4.0 : Security with John O'Donnell . During the week of September 14th the Dynamic Communities team...

Today’s guest blog is submitted by CRM MVP Jim Steger of Sonoma Partners . We’ve all had it happen; someone runs a very resource intensive report during the day which slows down the performance of CRM for all the users. This now can happen more frequently...

Check out the new look of the Microsoft Dynamics CRM Developer Center . There is new information on just about every tab, pointers to accelerators, whitepapers, and other downloads. Also, take a few minutes to read the latest technical article: Plug-ins...

The Microsoft Dynamics CRM Online November 2009 Service Update will change how we provision unique names. If ISV code makes a certain incorrect assumption about how to talk to CRM Online organizations, it will break for some orgs. Also, customers setting...

The Microsoft Dynamics CRM Sustained Engineering team will release Microsoft Dynamics CRM 4.0 Update Rollup 7 on Thursday, October 22, 2009. Once the release is available the links below will take you to the necessary information about Update Rollup...

CRM MVP Aaron Elder contributes this article at TechNet: I’m back for a second article on Microsoft Dynamics CRM (see the first article, " Deploying Microsoft Dynamics CRM 4.0 "), with a focus on something I am passionate about—that is, troubleshooting...

The Microsoft Dynamics CRM team really is heads down working on the product, planning, researching, and testing. But we find time to take a look at your suggestions sent using Connect for Microsoft Dynamics . Once you have created an account, you can...

We just published another plug-in development article in the Getting Started with Microsoft Dynamics CRM 4.0 SDK article series. Here’s a summary: A plug-in is custom computer code that is compiled and registered with Microsoft Dynamics CRM to change...

Taken from the CRM MVP alias with the quoted MVP’s permissions: Larry: Today at lunch I was asked by a friend what CRM was. I was suddenly at a loss of words. How do you describe a product like Microsoft Dynamics CRM in a 30 second elevator speech to...

Guest blogger and CRM MVP Donna Edwards talks about a tip to help you tune your workflows. In working through some optimization on a CRM server, I thought it would be a good idea to check the running System Jobs.  This particular CRM installation...

Read more… Cheers, Mark Rhodes, CRMUG Program Coordinator

I saw this in a slide deck and thought, how many times had I been asked for this kind of information. I’m not sure how old the info is, but most of it isn’t based on numbers but on capabilities. SOA means “Service-Oriented Architecture. Cheers, JaAG

And interesting book has caught my attention. It is Course Tech PTR’s Maximizing Your Sales with Microsoft Dynamics CRM 4.0 by Edward Kachinske and Timothy Kachinske. Here’s what is being said about the book: “Microsoft Dynamics CRM 4.0 is a fully integrated...

Microsoft Dynamics CRM relies on the capabilities of the Microsoft Application Platform—Windows Server, IIS, SQL and .NET.   Given this,  I wanted to draw your attention to recent research from Gartner Research (www.gartner.com). The report...

10/15/2009, 1:30 PM -  3:00 PM Eastern Daylight Time As Facebook users surpass 200 million, and Twitter obtains another round of funding that values the (non-revenue producing) social network at $1 billion, many are left scratching their heads. If...

A lot of people keep mentioning this fun and short CRM video on YouTube that gives you a taste what xRM can do for you and your company. So I thought I'd throw the link up here for those who haven't seen it yet. Enjoy, Matt Valentine

We all know folks who won’t spring for anti-virus and malware software. For these kind of friends and family point to this from the Washington Post today: “ Microsoft 's free new anti-virus product is earning decent marks in preliminary tests, putting...

The Microsoft Dynamics CRM team was invited by Intel to participate at the Intel Developer Forum (IDF) in San Francisco last week. IDF is Intel’s largest annual technology conference, and this was the CRM team’s initial invitation to attend. The invitation...