June, 2010

The CRM Engineering Excellence team is pleased to announce the release of the white paper, Microsoft Dynamics CRM 4.0 - xRM Application Scalability Study , which is available for download from the Microsoft Download Center at: http://www.microsoft.com...

You want wire and flow diagrams for Microsoft Dynamics CRM ? We have diagrams galore. Here is a wealth of diagrams we released as part of R4 in November, starting with the overview diagram here: http://rc.crm.dynamics.com/rc/regcont/en_us/live/articles...

Today’s guest blogger is programmer and CRM aficionado Pablo Peralta . I frequently get this question: When should I write a plug-in in Microsoft Dynamics CRM versus a workflow ? This dilemma is faced whenever custom logic must be executed in...

There’s a nice IT roundtable video called Consolidate & Virtualize that I wanted to point out in case you missed it. Included on this site is a Microsoft Infrastructure Optimization customer case study based on the Totem Ocean Trailer Express, Inc...

Today we announced that that Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading independent research firm, as a Leader in both The Forrester Wave™: CRM Suites For Midsized Organizations,Q2 2010 and The Forrester Wave...

Good day. The CRM E 2 team is pleased to announce the release of the white paper, Microsoft Dynamics CRM Online: Security Features , which is available for download from the Microsoft Download Center at: http://www.microsoft.com/downloads/details.aspx...

LAS VEGAS — June 10, 2010 — Microsoft Corp. today announced at America’s Health Insurance Plans (AHIP) Institute 2010 the Health Plan Sales Solution for Microsoft Dynamics CRM, a strategic sales and service-enabled customer relationship management (CRM...

Microsoft Regional Director and MVP David Yack delivered Microsoft Dynamics CRM training for our partners in San Jose, CA. Throughout the year, the Microsoft Metro team working with the USA field Dynamics CRM evangelists of John O’Donnell (Central and...

Guest blogger and CRM MVP Donna Edwards talks about her experience with the new Microsoft OS. You might be wondering why am I taking the time to blog about Microsoft Windows 7 .  The reason is because I am  absolutely thrilled with Microsoft...

Today's guest blogger is CRM MVP Mike Snyder of Sonoma Partners . He is also the co-author of the books, Working with Microsoft Dynamics CRM 4.0 and Programming Microsoft Dynamics CRM 4.0 . Last week Microsoft released Update Rollup 11 , which I had been...