The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 12 on Thursday, July 29, 2010. The links below will take you to the necessary information about Update Rollup 12. Microsoft Download Center: http...

CRM MVP Kuba Skalbania is our guest blogger today. Kuba walks us through the concept of queues and record ownership. As most of you probably know, records owned by any user in Microsoft Dynamics CRM 4.0 can be assigned (‘assign’ action) to other users...

Award winning developer James Downey shares with us his impressions of Microsoft Windows Azure Platform . It’s funny that so much literature in IT trade magazines depicts Microsoft as the aging champion of on-premise software, struggling in...

If you want answers quickly and for free, there is no better place than the Microsoft Dynamics Forums on MSDN. We have a lot of dedicated people monitoring this forum who are passionate about providing solutions. There are many ways to learn about using...

The xRM Showcase Challenge is over! Thank you, CRM community, for your participation and votes. And the winners are: 1st Place with 469 Votes : CIT MiFID – Compliant Client Registration Process for Asset Management Firms submitted by Columbus...

Today’s guest blogger is Jerry Weinstock at CRM Innovation a Microsoft Gold Certified Partner with three ISV CRM solutions that are in the cloud – Email2CRM – integrated email messaging with web analytics, Data2CRM – import and...

Meet new CRM MVP Kuba Skalbania , our guest blogger today. Kuba walks us through the use of the newest CRM accelerator. One of the newest accelerators for Microsoft Dynamics CRM is the CCA, Customer Care Accelerator . And I dare say - CCA is not just...

Guest blogger and new CRM MVP Dave Berry shares with us some of his excitement for receiving the Microsoft MVP award for the CRM team. Dave blogs regularly at CRM Entropy—a Microsoft CRM Blog . If you had asked me a year ago if I thought I qualified for...

This report is from Max Fatouretchi who leads the business development for Microsoft Dynamics™ products in the financial services industry for all territories outside of North America. In this role, his main responsibilities are establishing partners...

CRM MVP Marc Wolenik and CEO of Webfortis and the SAM Publishers has provided MSDN with a chapter from his book for the SAMS Unleashed series. In Microsoft Dynamics® CRM 4 Integration Unleashed, two leading experts present proven techniques, best practices...

Microsoft Dynamics CRM 2011, the next version of Microsoft's customer relationship management software, will be released to beta in September and officially released by the end of this year, Microsoft announced today. Microsoft is demoing the upcoming...

I was just playing with Tag Clouds using Wordle.net and came up with this. This visualization actually nicer than my first attempt where I tried to add so much info the resulting cloud was sooo tiny. I’ve used this kind of art for a number of projects...

Microsoft’s annual Worldwide Partner Conference is officially underway here in Washington, D.C. and some exciting news coming from the Microsoft Dynamics CRM team.  Today Stephen Elop , in his keynote is introducing– Microsoft Dynamics CRM 2011....

The Microsoft Dynamics CRM Resource Center for 4.0 and Online has become a very popular place to find information. The following tables highlight the top videos for CRM Online and CRM On Premises last month. CRM Online: Top 5 Videos in June Accept an...

Until recently, applications that connected to CRM Online were required to use certificates as part of the authentication process. Only a limited set of certificates were supported and there was a cost to buy the certificate. The latest (R5) version of...

As seen at Convergence 2010 . Cheers, JaAG