Coinciding with the release of Microsoft Dynamics CRM 2011 we wanted to give you an update on the accelerators program which was launched in May 2008 for Microsoft Dynamics CRM 4.0 customers and partners. The exciting news is that accelerators are graduating...

While Microsoft Dynamics CRM 2011 itself supports Microsoft Knowledge Base (KB) articles, there are much richer systems that support an end to end Content Management Life Cycle that includes Create/Edit/Review/Approval/Publish roles and responsibilities...

With the release of Microsoft Dynamics CRM 2011 , we have added a new Windows Communication Foundation ( WCF) data services (ODATA) endpoint. The endpoint facilitates CRUD operation on entities via scripts using Atom or Json format. In this blog I would...

I am excited to announce the release of the Customer Portal and Partner Relationship Management (PRM) Portal solutions for Microsoft Dynamics CRM 2011 ! They can be downloaded from the Microsoft Dynamics Marketplace at: Customer Portal for Microsoft Dynamics...

People have been asking “Where is the metadata browser in Microsoft Dynamics CRM 2011 ?”. For those of you who don’t know what the original metadata browser was, see Metadata Browser . The original metadata browser was removed from CRM 2011. I’m happy...

Microsoft Dynamics CRM 2011 uses Ribbons (also known as Fluent UI) to provide a user interface to display the right commands at the right time. Ribbons also provide a very powerful and flexible way of extending the ribbon functionality to meet your requirements...

Data Templates and Import Data Wizard features were introduced as part of Nov 2009 Microsoft Dynamics CRM online service update. Now these features will be available as part of Microsoft Dynamics CRM 2011 Online, On Premise and Internet-Facing Deployments...

Guest blogger CRM MVP Neil Benson announces a milestone for the team and sends you an invitation. Join other Microsoft Dynamics CRM users for the first CRMUG UK meeting. This is a valuable opportunity to become acquainted with, and share your challenges...

As you may already know, we have introduced fetch based reports in Microsoft Dynamics CRM 2011 . This means you can now upload powerful, custom fetch based reports even in Microsoft Dynamics CRM Online and CRM’s wizard reports are not the only available...

Check out the updated Resource Center for Microsoft Dynamics CRM 2011 ! You can access it from within the product or by clicking Resource Center in the left nav pane. Or, if you aren’t logged in, you can view all the same pages at these URLs: For CRM...

As part of the Microsoft MVP Global Summit this year we took the time to sit down with some Microsoft Dynamics CRM MVPs and create this video. We seek to recognize the best and brightest from technology communities around the world with the Microsoft...

For Microsoft Dynamics CRM 2011 , we created a new type of content—tutorials. Each tutorial is meant to provide a kind of “roadmap” that answers the questions “How does this CRM feature make my job easier and more productive?”, “What do I need to know...

Many a times you would have the need to transfer data from one Microsoft Dynamics CRM organization to another for some record type . This blog covers the steps you can follow to move data from one organization to another using Import Wizard. Let us take...

Guest Blogger Mark Corley is the CEO of CWR Mobility presents a compelling solution for those wanting to be adroit in their adoption of the mobile phenomenon. IT Departments are under siege – from the proliferation of mobile platforms and devices – and...

The recent code sample I published on Connecting to CRM Online 2011 Web Services using SOAP Requests Only was well received by many people however a few developers from Europe & Asia mentioned that they were getting (500) Internal Server Error when...

If you are like me you spend a lot of time searching the internet for technical information. MSDN and TechNet have a lot of information, but when searching it you often have to filter out a lot of irrelevant content. There is a trick you can use to...

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 16 on Thursday, March 10, 2011. The links below will take you to the necessary information about Update Rollup 16. Microsoft Download Center:...

Data Import Templates and Update via Import are powerful features of Microsoft Dynamics CRM 2011 . Data Import Templates gives you a blank template for an entity in XMLSS format. In the XMLSS Sheet you can enter data and use that for data Import. Update...

So you have upgraded your Microsoft Dynamics CRM 4.0 organization to Microsoft Dynamics CRM 2011 , and you intend to export all upgraded customizations and import them in each of your development/test organizations so that your team can unleash all their...

Why doesn’t my new custom entity appear in the navigation pane? If you are familiar with Microsoft Dynamics CRM 4, then you know that you can easily add a custom entity to any area in the sitemap navigation. When you select an area in the entity metadata...

The Microsoft Dynamics CRM Team is enthusiastically looking forward to meeting you at Convergence 2011 , sharing with you some of our ideas and aspirations for future versions of Microsoft Dynamics CRM, and, as always, learning from you, your experiences...

Top Sites and Downloads Whether you’re interested in an online or on-premises solution, Microsoft Dynamics CRM 2011 has you covered. Check out these resources to help you create the perfect experience for your business. Note: This web site is designed...