The Customer Care Accelerator for Microsoft Dynamics CRM 2011 officially went out the door for folks today and it is now available publicly. You can head over to Microsoft Pinpoint and pick it up here or you can find it on the Dynamics Marketplace here.
As a bit of a teaser… here are two screen shots of the new interface provided as part of the Reference Implementation for CCA.
And a bit of a rehash from my previous post on this:
Here are a few highlights to help you be prepared and knowledgeable on CCA for Microsoft Dynamics CRM 2011.
Let me know what you think.
Hi Matthew and Thanks for this post.
So, CCA R2 will no longer be supported in CodePlex ?