The 2011 Microsoft Worldwide Partner conference is in full swing and it has been an exciting event for the Microsoft Dynamics CRM team. Yesterday in his keynote address to more than 15,000 attendees, Kirill Tatarinov highlighted the continued and unrivaled...

In April a new MSDN/TechNet recognition system was deployed across the entire Microsoft Technical Communities . This system incorporates points, achievements, leaderboards, statistics, areas of expertise, affiliations and badges/labels. I have gotten...

Today’s guest blogger is CRM MVP Ayaz Ahmad who is a CRM Architect and Senior Consultant for CSG Services Pty Ltd , the largest Australian owned and leading publicly listed ICT provider in the country. He is also the owner of the MSCRM User Group...

If you want to learn more about Microsoft Dynamics CRM 2011 , there are a number of training resources available to you.  The table below provides a list of training resources available to both partners and customers.  Many of these resources...

Guest blogger and CRM MVP Leon Tribe shares with us his one of his favorite customizations for the Microsoft Dynamics CRM product. Leon is a CRM consultant and trainer who also blogs prolifically at Leon’s CRM Musings . About a month ago I gate crashed...

Hello CRM community. After seeing my blog, JaAG approached me with the idea that the Spanish-speaking community might translate some of the interesting blog posts around the world into Spanish. For example, we just translated another post from the CRM...

After you subscribe to Microsoft Dynamics CRM Online , one of your first tasks as an administrator is to add users, and invite them to join and begin using your new organization. View this video to learn how to add users to your Microsoft Dynamics CRM...

At a recent event on Microsoft’s campus, I had the opportunity to speak with several MVPs about their experiences with the new solutions framework in Microsoft Dynamics CRM 2011 . They were excited by the possibilities of solutions but had questions about...

We’re pleased to announce that the System Center Monitoring Pack for Microsoft Dynamics CRM 2011 is available for download on Microsoft Download Center. This management pack is compatible with System Center Operations Manager 2007 SP1 and System Center...

Guest blogger and CRM MVP Donna Edwards regales us with insight into a free tool she picked up on Codeplex . I was working on customizing a Microsoft Dynamics CRM Online system today. Part of the change was to adjust the various Views of several entities...

We are pleased to announce the release of the white paper, Microsoft Dynamics CRM for Microsoft Office Outlook Compatibility with Citrix XenApp 6 , which is available for download from the Microsoft Download Center at : http://www.microsoft.com/download...

I wasn’t able to attend the Microsoft Worldwide Partner Conference this year in Los Angeles. But with the videos coming from the event, I can almost feel like I’m there. There is a real interesting dynamic there with partners from all over the globe attending...

New public case study on Magma Design Automation and an excellent audio recording , complete with compelling value metrics.  Here are some highlights: Reduction in IT administrative workload: Two-thirds Reduction in customer support calls: ...

We are pleased to see Microsoft acknowledged by Gartner as a Leader for the on-premises version of Microsoft Dynamics CRM and as a Visionary for Microsoft Dynamics CRM Online, in the latest Gartner Sales Force Automation Magic Quadrant. This year,...

The Microsoft Dynamics CRM group on LinkedIn hit over 15,000 members this week. How do I know that? I started getting notices that people couldn’t join anymore. I pinged the LinkedIn support staff and our member limit has been bumped up. Here are some...

One of my favorite CRM blogs is Richard Knudson's Dynamics CRM Trick Bag . I thought Richard’s post last week Dynamics CRM 2011 Security Roles was particularly well conceived. Security Roles , when assigned to a user or a team, determine what users can...