September, 2011

Guest blogger CRM MVP Neil Benson of Customery talks about a toolset that he recommends to his CRM implementation friends and partners. Neil is also an Administrator for the Microsoft Dynamics CRM group on LinkedIn.com . The Medical Physics department...

Today’s guest blogger is Matt Wittemann, author of the Microsoft Dynamics CRM 2011 Administration Bible (Wiley, 2011), a six-time recipient of the Microsoft Most Valuable Professional (MVP) award for Dynamics CRM, and is the Director of Solution Architecture...

The buzz is starting: We’re excited to announce that Convergence is moving to Houston in 2012 ! Bookmark this site and return often to see new information on the next premier gathering of the Microsoft Dynamics community, set for March 18 – 21 at the...

Photos remind you of your customers better than their names. Wouldn’t it be great to see the photos of your customer when you open the contact form? This blog will show you how to display profile picture using Microsoft Dynamics CRM 2011 (online and on...

Microsoft Dynamics CRM is making significant investments in our partner ecosystem and our core CRM customer care solution . We provide a powerful yet flexible platform (Microsoft Dynamics CRM and its Customer Care Accelerator) to allow our partners to...

“At Microsoft, we strive to ensure that our certifications are relevant, respected, and highly valued within the IT community and that they objectively prove the expertise of technology practitioners. Earning a Microsoft Certification helps demonstrate...

On behalf of the CRM Engineering for Enterprise Team and the CRM Content Publishing Team, I am pleased to announce the release of the latest version of the white paper, Microsoft Dynamics CRM Online: Security Features , which is available for download...

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 4 on Thursday, September 22, 2011. The links below will take you to the necessary information about Update Rollup 4. If a link does not work...

The CRMUG team is excited about an educational event scheduled for next Wednesday, Sept 28th – our exclusive " Ask the CRM MVP " session! We've assembled a panel of 11 Microsoft CRM MVPs to answer your questions in this virtual panel event. The...

On behalf of the CRM Engineering for Enterprise Team and the CRM Content Publishing Team, I am pleased to announce the release of the white paper, Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure , which...