October, 2011

During a group discussion, sometimes we want to call the attention of a specific person. Social networking discussions are no different. In Microsoft Dynamics CRM Activity Feeds, we call this a “mention”. This blog covers the following...

Activity Feeds solution is now released in the Dynamics Market Place and ready to use with the latest Microsoft CRM update. You can use our solution out of the box, but if you want to customize or further integrate with your application, you can use the...

With the inclusion of Activity Feeds in the latest CRM update, we introduce the concept of “following” records. When you follow a record, you will see updates related to that record appear on your Personal Wall. Here, we will go through...

Microsoft is entering an exciting new phase for Microsoft Dynamics CRM ! Today, we are announcing the general availability of the Microsoft Dynamics CRM November 2011 service update . This release reinforces our commitment to delivering familiar, connected...

This blog demonstrates how to create a chart from data in the current entity alongside data from related entities. Let’s take the following scenario: A Not For Profit Organization is using CRM 2011 to track the pledges and donations made by...

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 5 on Tuesday, October 25, 2011. The links below point to important information about Update Rollup 5: Microsoft Download Center:...

New Course Available: Introduction to Microsoft Dynamics® CRM 2011 This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides...

We as developers and CRM customizers always get excited of the thought of releasing a solution packed with wonderful features that would effectively serve the customer’s needs. When the solution gets handed off to the customer, we are comforted...

Microsoft Dynamics CRM is making significant investments in our partner ecosystem and our core CRM customer care solution . We provide a powerful yet flexible platform (Microsoft Dynamics CRM and its Customer Care Accelerator) to allow our partners to...

This past week I had the pleasure of joining my good friends from PowerObjects for their PowerConnect event in Minneapolis. This was a gathering of around 200 customers, prospects and employees to wallow in all things Microsoft Dynamics CRM for a day...