I recently came across a query where a customer was having trouble in using the import SDK APIs to import attachment records in CRM. So I thought of writing this blog which explains the steps required to import attachment files in CRM using auto mapping...

The latest version of the Software Development Kit for Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online (5.0.12) includes a new From Scripting Quick Reference topic. I added this in response to feedback that it is hard to find how to perform...

Cross posting from our PMG blog: In my job I talk to hundreds of organizations each year, big and small. The conversations are all about how they want to improve their sales, service and marketing capabilities. I keenly listen to their business...

A great post from David Pennington in our Product Marketing Group Working in marketing on the Microsoft Dynamics CRM team means I get to work with a lot of amazing and unique customers and find out ways that they are benefitting from using our solutions...

The Microsoft Dynamics CRM Enterprise Content Team is pleased to announce the latest release of the white paper Optimizing and Maintaining a Microsoft Dynamics CRM 2011 Server Infrastructure , which is available for download here or accessible online...