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Announcing Convergence 2013 Research Sessions Schedule

Announcing Convergence 2013 Research Sessions Schedule

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The Microsoft Dynamics CRM Engineering Team is looking forward to working with you at Convergence 2013, sharing with you some of our ideas and aspirations for future versions
of Microsoft Dynamics CRM, and, as always, learning from you, your experiences, your needs, and your insights. These focus groups will be offered Monday
March
18 through Tuesday March 19.

These discussion groups will be forward looking research sessions. During these sessions we will present prototypes, and ideas designed to improve Microsoft Dynamics CRM; we invite you to review and critique these designs, provide us with your important scenarios, business processes and needs so that you can influence our direction in a wide variety of areas.

Gratuity & Non-Disclosure Agreement

Participants in each Discussion Group will receive a Microsoft gratuity which must be mailed to a U.S. address. We will have a list of gratuity choices available for you at the sessions. We will also ask you to sign a standard Microsoft Non-Disclosure Agreement (NDA) so that we can confidentially share our ideas and present our thinking.

Participation

Please review the session titles and RSVP directly to me (Mary LaLomia) your preferred sessions, and I will reply with confirmation. All Sessions will be repeated so that we can accommodate your schedules at Convergence 2013.
Preregistration will guarantee you a seat, otherwise its first come first serve and seating is limited.

 

All sessions are in Room 397 (3rd Floor) at the New Orleans Convention Center

Early SFA process flow storyboards and scenarios

Description: Our Sales Force Automation Process Flow tools will best grow when we, the R&D Team, listens to you. Help us understand your experiences, focus on your scenarios, and
discuss with you our current thinking. We would like to show you early storyboards/wireframes and get your feedback on the fit with your sales process.  Please join us in a review of early storyboards, and help us
hone our work.

Audience: Sales Professionals, Sales Management or Executives, Business Decision Makers

OFFERED Monday March 18 12:30-1:30pm

OFFERED Tuesday March 19th 1:00-2:00pm

Using social media to increase sales productivity within CRM

Description: Interested in Yammer and other Social Media for CRM?  In this session we would like to hear from you about how you are using social media and what we can do to
improve your experience. The CRM R&D team will present storyboards and scenarios for upcoming investments and would like to get your feedback.

Audience: Marketing Managers, Customer Service Managers, and Community Managers

OFFERED Monday March 18th 11-12pm

OFFERED Tuesday March 19th 3:30-4:30pm

Using MarketingPilot to increase sales productivity

Description: Interested in MarketingPilot?  In this session we would like to hear from you about how you are managing your marketing
campaigns and what we can do to improve your experience. The CRM R&D team will present storyboards and scenarios for upcoming investments and would like
to get your feedback.

Audience: Marketing Managers, Customer Service Managers, and Community Managers

OFFERED Monday March 18th 4:00-5:00pm

OFFERED Tuesday March 19th 11:00am-12:00pm

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