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With the release of Microsoft Dynamics CRM 2013 and the Microsoft Dynamics CRM Online Fall ’13 Update, Microsoft has introduced a new multi-tiered licensing model that extends the licensing flexibility that is currently offered to on-premises customers and introduces the same level of flexibility for online customers. Key benefits that customers can expect from the new licensing model include:
Details of the three types of licenses that are available with Microsoft Dynamics CRM 2013 and the Microsoft Dynamics CRM Online are provided in the following table.
*If the user in this context impersonates another user with a higher level of access that is using CRM vertical functionality, a Basic or Professional license would be required. In effect, a user with an Essentials license cannot impersonate a user with either a Basic or Professional license.
Note: Administrative and non-interactive licenses remain the same.
Important: Later this fall, the Microsoft Dynamics CRM Product Group plans to provide an IT reporting tool that will allow organizations to determine the license usage for each user in a CRM organization. This tool will generate a report that can be used to adjust access to meet the required license types.
For additional information about Microsoft Dynamics CRM pricing and licensing, see the following resources:
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