Here’s a summary of all the new and updated content published this month!
New and revised content at www.CRMcustomercenter.com
Description of changes
Videos & eBooks rollup page
All videos and eBooks listed
4 new minute-or-less videos
Business process solutions available for download
Training & Adoption Kit
New! Editable materials you can use to create training materials
Customer Service quick reference card
New! Visual walkthrough of common tasks for customer service agents
Customer Service Best Bets page
List of all eBooks, videos, & end-user how-to topics
eBook – Change a Business Process
Known issues for tablets and phones
CRM for tablets and phones
CRM for tablets: set up and use
View or turn off Bing maps
Admin Best Bets page
Sales Best Bets page
Content and layout updates
Context sensitive help for CRM on-premises
Added topics created since August
Please give us feedback or content suggestions any time via the Doc Feedback link on any Customer Center topic page.
December Updates for Implementation Guide Version 6.0.2
Here’s what’s new with our second update to the IG and Manage your CRM Online subscription guide documentation for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases.
We are still working to have the IG published to TechNet. We appreciate your patience and will announce when it is available.
Microsoft Dynamics CRM 2013 Implementation Guide (IG) 6.0.2, December 2013
Here’s some of the additions and updates you’ll find in this release:
Description of changes
Create and edit views
Added new topic.
Business process flows
Create and edit business rules
Create and edit fields
Create and edit quick create forms
Create and edit quick view forms
Customize CRM for tablets
What's new for customization
Added links to these videos:
Microsoft Dynamics CRM 2013 Customization New Features - Quick Forms
Microsoft Dynamics CRM 2013 Customization New Features - Business Rules
Microsoft Dynamics CRM 2013 Customization New Features - Customizable Tool Tips
Microsoft Dynamics CRM 2013 Customization New Features - Phone Number Format
Microsoft Dynamics CRM 2013 Customization New Features - Image Data Type
Microsoft Dynamics CRM 2013 Customization New Features - Quick Create Forms
Microsoft Dynamics CRM 2013 for Tablets - Customizations
Microsoft Dynamics CRM 2013 Business Process Overview
Install Microsoft Dynamics CRM Server 2013 on multiple computers
Set configuration and organization databases for SQL Server 2012 AlwaysOn failover
Configure an organization database for SQL Server 2008 database mirroring
Install Microsoft Dynamics CRM Server 2013 to use a Microsoft SQL Server 2008 cluster environment
Sample server XML configuration file for installing with pre-created groups
Microsoft Dynamics CRM Server 2013 deployment topics added.
Advanced deployment options for Microsoft Dynamics CRM for Outlook
Added CRM for Outlook deployment topics.
Change a Microsoft Dynamics CRM service account or AppPool identity
Microsoft Dynamics CRM 2013 supported configurations
Support for Microsoft Dynamics CRM multiple-server topologies
Added server configuration and topology topics.
December Updates for SDK Versions 6.0.2, 6.0.3 and 5.0.18
Microsoft Dynamics CRM SDK Version SDK Version 6.0.2 is now live on MSDN download center.
We are still working to have the Dynamics CRM 2013 SDK content published to MSDN. We appreciate your patience and will announce when it is available.
Microsoft Dynamics CRM 2013 User Interface Integration package is available for download
User Interface Integration (UII) for Microsoft Dynamics CRM uses the features of Dynamics CRM to deliver composite applications that share a common user interface. UII includes development and run-time components. Applications built with UII can provide unified access to customer information spread across different systems, and can aggregate different modes of customer interactions or channels. Unlike expensive, rip and replace approaches or risky investments on custom development, UII provides non-intrusive integration with existing systems.
MicrosoftDynamicsCRM2013UII.exe is available as a separate download from the SDK download page.
Handle exceptions in your code
Added information about how to view the details of an exception that are hidden from the user because of insufficient permissions.
Organization entity attributes
Added topic listing all the attributes that can be set for an organization.
Sample: Set and retrieve entity images
New sample to show how to work with entity images.
Xrm.Page.ui control (client-side reference)
Added information about a new parameter in the setNotification and clearNotification methods. The uniqueId parameter allows you to clear a specific notification set on a field, based on the uniqueId value used when the notification was set.
SDK Versions 6.0.3 and 5.0.18 coming this week
Adding authentication related documentation and updated sample code to support the transition of Microsoft account subscriptions to Microsoft online services. This applies only to Microsoft Dynamics CRM Online customers.
Please give us feedback or content suggestions any time via the Doc Feedback link on any SDK topic page.
Thanks for all the hard work by the content publishing team!