The Microsoft Dynamics CRM Team Blog
News and views from the Microsoft Dynamics CRM Team
Applies to: CRM 2013 and CRM Online Fall ’13.
Learn how to create, edit, and resolve service cases quickly! To help your customer service team get started with CRM, we’ve created a visual, easy-to-read, quick reference for customer service reps.
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Thanks,Manjinder KaurTechnical WriterMicrosoft Dynamics CRM