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Announcing Spring ’14 Release Videos for Microsoft Dynamics CRM Now Available

Announcing Spring ’14 Release Videos for Microsoft Dynamics CRM Now Available

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Applies to: Microsoft Dynamics CRM, Microsoft Dynamics Marketing and Microsoft Social Listening

Did you know that every second there are close to 50,000 YouTube videos being viewed around the world?  In fact, educational research has been shown to support what most of us have known intuitively all along. Not only does the use of video help people understand concepts and retain information, but it also increases their enthusiasm about the information being presented.  We couldn’t be more excited about what we are about to share with you.  In order to give you a comprehensive overview of the solutions we have delivered in the Spring ’14 release, we've created some very informative videos for your viewing pleasure. Please check them out!

Microsoft Dynamics CRM

Microsoft Dynamics CRM Spring ’14 Product Updates

Microsoft Dynamics CRM Spring ’14 Service Management Overview

Microsoft Dynamics CRM Spring ’14 Sandbox Instance

Microsoft Dynamics CRM Online License Management

Microsoft Dynamics CRM Spring '14 Case Management Enhancements

Microsoft Dynamics CRM Spring '14 Queue Enhancements

Microsoft Dynamics CRM Spring '14 Routing Rules 

Microsoft Dynamics CRM Spring ’14 Overview of Unified Service Desk

Microsoft Social Listening

Microsoft Social Listening Spring ’14 Overview

Microsoft Social Listening Spring ’14 Sales Scenarios

Microsoft Social Listening Spring ’14 Marketing Scenarios

Microsoft Social Listening Spring ’14 Customer Care Scenarios

Microsoft Social Listening Spring ’14 Trial Overview

Microsoft Social Listening Spring ’14 Trial Walkthrough

Microsoft Social Listening Spring ’14 Understanding Sentiment

Microsoft Social Listening Spring ’14 Tuning search topics

Microsoft Social Listening Spring ’14 Setting Up Search Topic

Microsoft Social Listening Spring '14 Managing Alerts 

Microsoft Social Listening Spring '14 Working with Facebook Pages

Microsoft Social Listening Spring '14 Understanding Quotas

Microsoft Social Listening Spring '14 Analytics Deep Dive

Microsoft Social Listening Spring '14 Identifying Influencers 

Microsoft Social Listening Spring '14 Managing Users and Settings 

Microsoft Social Listening Spring '14 Working With Posts 

Microsoft Dynamics Marketing

Microsoft Dynamics Marketing Spring ’14 Overview

Microsoft Dynamics Marketing Spring '14 CRM Connector Setup

Microsoft Dynamics Marketing Spring '14 Administration in O365

Microsoft Dynamics Marketing Spring ’14 Campaign Management


Do let us know if they are helpful—we’d love your comments!

Happy viewing,


Shilpa Sinha
Senior Program Manager
Microsoft Dynamics CRM

 

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