The Microsoft Dynamics CRM Team Blog
News and views from the Microsoft Dynamics CRM Team

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  • Blog Post: Microsoft Dynamics CRM 4.0 Ready for Download

    From InternetNews.com : "Microsoft announced Monday that it has released to manufacturing the long-awaited update to its Dynamics-branded customer relationship management software (CRM). Previously codenamed "Titan," the latest version of Microsoft Dynamics CRM actually has two names in its...
  • Blog Post: CRM 4.0 Workflow – Turning Inaction into Action

    We’re all familiar with business processes and workflows that are initiated when something occurs in the system - action begets action. But what about when some action doesn’t occur that should have? Inaction requires your attention! For example, suppose that you need want to escalate a Service...
  • Blog Post: Channel 9: CRM 4.0 Reporting with Barry Givens and Phil Richardson

    More goodness from the Channel 9 folks: CRM 4.0 Reporting "Back in April we gave you a taste of some of the interesting work going on in Dynamics CRM group . That was a pretty good high-level view. We wanted to fill in some of the details for developers so we asked the Dynamics CRM team into the studio...
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