The Microsoft Dynamics CRM Team Blog
News and views from the Microsoft Dynamics CRM Team

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  • Blog Post: RELEASE: Scalable Security Modeling with Microsoft Dynamics CRM 2011

    On behalf of CRM Content Publishing, I am pleased to announce the release of white paper, Scalable Security Modeling with Microsoft Dynamics CRM 2011 , which is available for download from the Microsoft Download Center. Microsoft Dynamics CRM offers a wide range of security modeling features, and...
  • Blog Post: RELEASE: ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management

    On behalf of CRM Content Publishing, I am pleased to announce the release of the white paper, ALM for Microsoft Dynamics CRM 2011: CRM Solution Lifecycle Management , which is available for download from the Microsoft Download Center. As Microsoft Dynamics CRM continues pushing towards the enterprise...
  • Blog Post: Updated Whitepaper - Optimizing and Maintaining a Microsoft Dynamics CRM 2011 Server Infrastructure

    The Microsoft Dynamics CRM Enterprise Content Team is pleased to announce the latest release of the white paper Optimizing and Maintaining a Microsoft Dynamics CRM 2011 Server Infrastructure , which is available for download here or accessible online via TechNet . What’s New in this Release...
  • Blog Post: 24 Wildly Creative Ways Real Companies Use Microsoft Dynamics CRM

    A guest post from the CRM Software Blog... Lots of companies use a CRM system. But often it is just seen as a glorified Rolodex for the sales team to manage contacts. But there is so much more. It is time to think outside of the box. CRM users are finding that necessity is the mother of invention...
  • Blog Post: Released White Paper: Deploying Microsoft Dynamics CRM 2011 and CRM Online Solutions from Development through Test and Production Environments

    On behalf of the CRM Engineering for Enterprise Team and the CRM Content Publishing Team, I am pleased to announce the release of the white paper, Deploying Microsoft Dynamics CRM 2011 and CRM Online Solutions from Development through Test and Production Environments , which is available for download...
  • Blog Post: Released White Paper: Microsoft Dynamics CRM Online: Security Features

    On behalf of the CRM Engineering for Enterprise Team and the CRM Content Publishing Team, I am pleased to announce the release of the latest version of the white paper, Microsoft Dynamics CRM Online: Security Features , which is available for download from the Microsoft Download Center at: http://go...
  • Blog Post: White Paper: Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure

    On behalf of the CRM Engineering for Enterprise Team and the CRM Content Publishing Team, I am pleased to announce the release of the white paper, Optimizing and Maintaining the Performance of a Microsoft Dynamics CRM 2011 Server Infrastructure , which is currently available for download from the Microsoft...
  • Blog Post: Announcing: Microsoft Dynamics CRM 2011 Implementation Guide update 5.2.0

    There is a new update to the Microsoft Dynamics CRM 2011 Implementation Guide ! Please note that at this time the update will only be published to the TechNet and MSDN libraries. Also published, Microsoft Dynamics CRM 2011 Performance Counters . This PDF doc is now available at the Download Center...
  • Blog Post: Microsoft Dynamics CRM for Microsoft Office Outlook Compatibility with Citrix XenApp 6

    We are pleased to announce the release of the white paper, Microsoft Dynamics CRM for Microsoft Office Outlook Compatibility with Citrix XenApp 6 , which is available for download from the Microsoft Download Center at : http://www.microsoft.com/download/en/details.aspx?id=26667 . Microsoft, working with...
  • Blog Post: Whitepaper: Microsoft Dynamics CRM Reference Architecture

    I wanted to share that I just published a brand new white paper entitled “Microsoft Dynamics CRM Reference Architecture” that I just finished authoring. It is available on the Microsoft Downloads site at the following URL: http://download.microsoft.com/download/E/E/7/EE72BCF3-66E9-41E3-BEB2-8CC0A90A326A...
  • Blog Post: White Paper: Optimizing and Maintaining the Performance of Microsoft Dynamics CRM Clients

    The CRM Engineering for Enterprise team is pleased to announce the release of the white paper, Optimizing and Maintaining the Performance of Microsoft Dynamics CRM Clients , which is currently available for download from the Microsoft Download Center at http://www.microsoft.com/downloads/en/details.aspx...
  • Blog Post: Microsoft Dynamics Cloud Partner Profitability Guide

    Since the launch of Microsoft Dynamics CRM 2011 an increasing number of partners have been asking me about business models for CRM Online. This is an exciting time, cloud based services presents a whole new realm of opportunity and we are already seeing partners developing very profitable businesses...
  • Blog Post: White Paper: Microsoft Dynamics CRM 2011 Configuring Claims-based Authentication

    In Microsoft Dynamics CRM 4.0, external users, who weren’t using VPN, could access the Internet via forms authentication. Microsoft Dynamics CRM Server 2011 replaces forms authentication with claims-based authentication. This is an identity access solution designed to provide simplified user access and...
  • Blog Post: Whitepaper Comparing xRM Application Framework and Force.com

    In concert with the Microsoft Dynamics CRM 2011 Launch last week, we released a whitepaper titled “Comparing xRM Application Framework and Force.com” targeted at developers & ISVs. While the two technologies have many technical similarities, they also have important differences. This paper illustrates...
  • Blog Post: Cloud of Innovation: Whitepapers

    Partner James Downey is a Dell Services IT consultant and shares some new thoughts on process and xRM. The Power of Process: A Pragmatic Approach to Continuous Process Improvement , 1 August 2010 Processes drive business success, define the brand, and determine the bottom line. The innovative organization...
  • Blog Post: Microsoft Dynamics CRM 4.0 - xRM Application Scalability Study

    The CRM Engineering Excellence team is pleased to announce the release of the white paper, Microsoft Dynamics CRM 4.0 - xRM Application Scalability Study , which is available for download from the Microsoft Download Center at: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID...
  • Blog Post: White Paper: Microsoft Dynamics CRM Online: Security Features

    Good day. The CRM E 2 team is pleased to announce the release of the white paper, Microsoft Dynamics CRM Online: Security Features , which is available for download from the Microsoft Download Center at: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=eb07464e-ef76-4785...
  • Blog Post: Three new xRM White Papers

    I wanted to take this opportunity to share three new Microsoft Dynamics CRM white papers that we’ve just made available. These papers cover various aspects surrounding the use of xRM as a custom solution platform. These papers could be the starting point or seed for a new way of creating customized solutions...
  • Blog Post: Sharing Data across Microsoft Dynamics CRM Deployments

    The CRM E 2 team is pleased to announce the release of two complementary documents, a white paper and a build guide, related to Sharing Data across Microsoft Dynamics CRM Deployments . The white paper provides an overview of the levels of integration available for sharing data across multiple Dynamics...
  • Blog Post: Field-Level Security in Microsoft Dynamics CRM: Options and Constraints

    The CRM E2 team is pleased to announce the release of the white paper Field-level Security in Microsoft Dynamics CRM: Options and Constraints, a component of the broader CRM E2 Nuts and Bolts article on Security and Authentication in Microsoft Dynamics CRM, which is available for download from the Microsoft...
  • Blog Post: Whitepaper: The Microsoft Dynamics CRM Security Model

    The CRM E 2 (Engineering for Enterprise) team is pleased to announce the release of the white paper The Microsoft Dynamics CRM 4.0 Security Model , which represents the core architectural component of the broader CRM E2 Nuts and Bolts article on Security and Authentication in Microsoft Dynamics CRM....
  • Blog Post: White Paper: Implementing an ADFS Solution for Microsoft Dynamics CRM by Using Intelligent Application Gateway (IAG)

    By default, an on-premise implementation of Microsoft Dynamics CRM 4.0 leverages Active Directory (Integrated Windows) Authentication to accommodate access by internal users. However, many businesses also require the ability to provide external users with access to the highly sensitive information that...
  • Blog Post: RELEASE - White Paper v2: Optimizing and Maintaining Microsoft Dynamics CRM 4.0

    The MS CRM E 2 team is pleased to announce the release of the version 2.0 update of the white paper Optimizing and Maintaining Microsoft Dynamics CRM 4.0 , which is available from Microsoft Downloads at https://www.microsoft.com/downloads/details.aspx?FamilyID=ba826cee-eddf-4d6e-842d-27fd654ed893&displayLang...
  • Blog Post: White paper: Performance and Scalability Assessments of an Implementation Case Study

    Good day. The MS CRM E 2 team is pleased to announce the release of the white paper, SAMPLE: Performance and Scalability Assessment of Customer Implementation , which is available for download at http://www.microsoft.com/downloads/details.aspx?FamilyID=e76d8916-81a6-4330-90ae-b24f8263fff8&DisplayLang...
  • Blog Post: White Paper: Improving Microsoft Dynamics CRM Performance and Securing Data with Microsoft SQL

    The MS CRM Engineering and Excellence team is pleased to announce the release of the white paper Improving Microsoft Dynamics CRM Performance and Securing Data with Microsoft SQL Server 2008 , which is available for download at: http://www.microsoft.com/downloads/details.aspx?FamilyID=b5bb47a4-5ece-4a2a...
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