I wanted to share my plans to update my workflow best practices posts on Microsoft CRM Best Practices blog and seek some early feedback. Instead of creating a new blog entry each time I want to add a new usage sceanrio, I shall simply append the information...

Rule Type Sales Service Trackers Customer reward points Sales Revenue by Account/Salesperson Excess Discount Satisfaction Level by Account/Service Rep Number of Escalations by Account/Service Rep Escalation...