Hey everyone, as many of you may know we made some pretty big changes to how CRM retrieves data from SQL server, starting in UR10. Part of this was adding various measures and statistics to change the queries based on the dataset and the users access...

During a recent Dynamics CRM 2011 code review engagement, I noticed a pattern being implemented repeatedly throughout the customer's plug-in library. This library was in desperate need of a refactor in the form of a method that encapsulated the repeated...

Have you tried to locate the Active Directory security groups that belong to your Dynamics CRM deployment only to find results like this? First off, why would you ever get results like this? Dynamics CRM 2011 installs 4 Active Directory Security...

Almost all customers I work with are using virtualization in some fashion with Microsoft CRM. While not specific to CRM, I wanted to pass along this opportunity to learn more about Hyper-V and the chance for Q&A with experts in this field. Enjoy!...

Hey all – We had another fantastic turn out at Convergence this year and our PFE team always appreciates the connections and putting faces to names. This year as Shawn Dieken, Brandon Kelly, Chip Taylor, and I connected with hundreds of customers...

We're proud to announce that all packages for Microsoft Dynamics CRM 2011 Update Rollup 13 were released on Wednesday, March 27th, 2013 to the Microsoft Download Center! We plan on releasing the Update Rollup 13 packages to Microsoft Update in April,...

Microsoft Dynamics CRM 2011 Note: These Update Rollups update the following components available via the Microsoft Download center. As of Jan. 21st, 2012 these installation files have been updated to include CRM 2011 Update Rollup 6 (re-release Version...

In earlier articles, we provided details on Dynamics CRM 2011's internal maintenance operations performed regularly by the CRM Asynchronous Service. With the release of Update Rollup 12/Polaris there have been a few changes introduced. In an effort to...

In this post I'll be discussing the second part of troubleshooting and tuning performance with CRM Online. In my last blog post, Microsoft CRM Online Performance Tips & Tricks - Part 1 , I explained where to start with troubleshooting performance...

For those attending Convergence next week, I wanted to let you know that we will have members of the PFE Dynamics team there presenting some great content. In addition, make sure to follow @PFEDynamics on Twitter to get updates on other PFE Dynamics activities...

In working with CRM Online customers, performance has been and continues to be an area of focus. I regularly have conversations with customers on performance with CRM Online and how to approach the topic and the different areas that impact it. I'll cover...

By now there is a lot of good information available for CRM 2011 UR12 and the December 2012 Service Update.  Here are links to some of my favorites: -- 10 things I love about Dynamics CRM December 2012 Service Update -- December 2012 Service Update...

Once in a while I like to take a break from the technical content provided in our blog and talk a little about who we are and what we do. For those that aren’t familiar with our team, you can get the details from the Premier Field Engineering-Dynamics...

Have you ever read about a new feature, or noticed in the latest Update Rollup (UR) a feature, or even a fix, that didn’t really made a lot of sense to you!? Working with enterprise customers I actually get to see the logic behind some of these, however...

Currently the only JQuery function that Microsoft CRM supports is the AJAX function, Using jQuery . The SDK states that you can use the JQuery library in your web resources. So this provides use with ways to use the JQuery functions to access fields on...

You're likely aware that the Dynamics CRM 2011 Asynchronous Service regularly executes multiple internal maintenance jobs for each organization (database) and that these are scheduled initially at the time of organization creation on default frequencies...

Now that UR12 has shipped to onPremise customers we’re starting to get questions on which features were introduced as well as the differences between UR12 and “Polaris.” Let’s cover the common features of UR12 and Polaris: Re-tooling of the CRM forms...

You have successfully implemented CRM servers and expect your Sandbox service to execute plugins in Isolation mode; however, they fail with an error: ERROR: The plug-in execution failed because no Sandbox Hosts are currently available. Please check that...

Update Rollup 12 just fully released today, but the December 2012 Service Update has been running in some of our CRM Online deployments for several weeks now. The Microsoft CRM Support team recently posted a blog article with some of the frequently asked...

We're proud to announce that all packages for Microsoft Dynamics CRM 2011 Update Rollup 12 were released on Tuesday, January 29th, 2013 to the Microsoft Download Center! All packages except Server were released to Microsoft Update on January 21st, 2013...

A lot of times customers have questions around how to improve reporting performance in Dynamics CRM. Of course, with every CRM deployment and report the answer may be different, but some tips can be applied more generally. In this post I will discuss...

Along with other fixes and features, CRM 2011 UR12 ushers in the capability of using multiple browsers. To allow for this the CRM product has been updated and the original HTC behavior files behind much of CRM’s UI have all been removed. This removal...

The Microsoft Dynamics CRM 2011 SDK provides a flexible array of query API's for retrieving data programmatically. Nevertheless, I continue to encounter misinformation and unfounded affinity for one query API over another, as well as those that favor...

I was recently working with a customer who was getting an error when importing a solution into a CRM 2011 organization.  The solution was the default solution from an organization that had recently been upgraded from CRM 4.0, and the error was pointing...

Have you ever read about a new feature, or noticed in the latest Update rollup (UR) a feature, or even a fix, that didn’t really made a lot of sense to you!? Working with enterprise customers I actually get to see the logic behind some of these...