UPDATE: For an official list of antivirus exclusion considerations, see the following KB article: http://support.microsoft.com/kb/2691796 A topic that comes up every so often is how to best handle anti-virus applications with Microsoft Dynamics...

If you've had the CRM 2011 Outlook client installed and decide to uninstall and install the CRM 4.0 Outlook client, you may run into the following error message (from the config log) when configuring the CRM 4.0 Outlook client: Error| Configuration...

Because of our Infrastructure Design service, I get a lot of questions about infrastructure requirements for Microsoft Dynamics CRM. Many times the customer is in the planning stages during these conversations and an overview of the infrastructure is...

We're proud to announce that Microsoft Dynamics CRM 4.0 Update Rollup 15 released Thursday Jan. 13th, 2011! On Jan. 14th 2011 Greg Nichols, from the Microsoft Premier Field Engineering team, provided information and answered questions about the...

The Microsoft DynamicsTM CRM 4.0 Performance Toolkit (toolkit) was created by the Microsoft CRM product team to formalize testing of Microsoft CRM 4.0. The performance toolkit can be used by the Microsoft CRM partners and customers to collect data to...

Have you ever wondered what the different views under the System Job entity actually meant? If so, keep reading..... First off, each System Job record relates to a record in the AsyncOperationBase table. The AsyncOperationBase table is made up of a...

I blogged about some of the more important Microsoft CRM 2011 End User Features several months back. I've recently put together a list of additional items that you'll want to be aware of when considering an upgrade, or new install, to CRM 2011. The...