I recently upgraded a customer from CRM 3 to 4.  All users were using the Dynamics CRM Outlook client and relied heavily on shared calendar access in Outlook.  Users needed to be able to schedule appointments for other users and update existing...

When analyzing traffic from a web application such as CRM you may notice that many of the requests result in a 401 (Access Denied) before they get the 200 Success response. This is a normal authentication sequence for Kerberos or NTLM. Internet Explorer...

Performance tuning continues to be one of the top requests from customers. When looking at performance from a client side perspective I will often use Fiddler ( www.fiddlertool.com ) to inspect HTTP traffic as the CRM pages are being loaded. Below is...

With the recent release of CRM 2011, we have been seeing a lot of activity around test upgrades to CRM 2011. I recently ran into a scenario that others may run into around the upgrade to CRM 2011 that can significantly extend the amount of time your upgrade...

Recently I have received a lot of questions about how to get started in developing against CRM 2011. The SDK provides many different examples and helper classes which can be reused to save some time when developing applications. For someone new at developing...

We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 2 released Thursday June 2nd, 2011! On June 3rd, 2011 Greg Nichols and Sean McNellis from the Microsoft Premier Field Engineering team provided information and answered questions...

I recently completed a CRM 3.0 to 4.0 upgrade for a customer and ran into a couple SQL Server Reporting Services issues during the upgrade.  The SSRS errors took longer to fix than anything we ran into for CRM specifically. The first error came when...

We're delighted to announce that Microsoft Dynamics CRM 4.0 Update Rollup 17 released Thursday May 5th, 2011! Note regarding Podcasts : Going forward, as Update Rollups for Microsoft Dynamics CRM 4.0 and CRM 2011 will be alternately shipping every...