We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 4 released Thursday Sept. 22nd, 2011!
On Friday Sept. 23rd, 2011 at 9 AM Pacific Daylight Time, Greg Nichols and Mike Gast from the Microsoft Premier Field Engineering team provided information about the recent release of Update Rollup 4 for Microsoft Dynamics CRM 2011. They also briefly discussed the late-August release of Update Rollup 19 for Microsoft Dynamics CRM 4.0 during their:
Microsoft Dynamics CRM 2011 Update Rollup 4 PodcastRelated links you should know about:
Update Rollup 4 Build number:5.0.9688.1450
Note: Update Rollup 4 cannot be removed. Specific database updates are applied during Update Rollup 4 installation that will not let you uninstall Update Rollup 4. You should back up your databases and application servers before you install this update.
Packages are available for download via:
for these CRM components:
Microsoft Dynamics CRM 2011 Update Rollup 4 Prerequisites:
Issues resolved via Microsoft Dynamics CRM 2011 Update Rollups:
Microsoft Dynamics CRM 2011 Update Rollup 4 is the fourth of a series of cumulative Update Rollups that include fixes for the issues that are or will be documented in the "Master Knowledge Base Articles" for CRM 2011 Update Rollups. As they are cumulative, Update Rollup 4 will contain all fixes shipped via Update Rollups 1-4.
Hotfixes and updates that were released as individual fixes
The following issues were fixed and delivered to requesting customers prior to Update Rollup 4 release as Critical On Demand (COD) fixes:
Other fixes released via CRM 2011 Update Rollup 4:
Hotfixes and updates that you have to enable or configure manually
Occasionally, updates released via Update Rollups require manual configuration to enable them. Microsoft Dynamics CRM Update Rollups are always cumulative; for example, Update Rollup 4 contains all fixes previously released via Update Rollups 1-3 as well as fixes newly released via Update Rollup 4. So if you install Update Rollup 4 on a machine upon which you previously installed no Update Rollups, you will need to manually enable any desired fixes for Update Rollups 1-4:
Mismatched Update Rollup versions within a Microsoft Dynamics CRM deployment
In a scenario where you may be running many client workstations with Microsoft Dynamics CRM 2011 for Microsoft Office Outlook, a common question is whether it is supported to run mismatched versions. For example, where Update Rollup 4 has been installed on the CRM Server but the Outlook clients are still on Update Rollup 1, or where Update Rollup 1 is on the CRM server but due to updates available to the Outlook client you have decided to install Update Rollup 3 on the clients without installing Update Rollup 4 on the server.
The general rule of thumb is to try to keep the versions in sync as much as possible. However, it is permissible (though not recommended as a long-term solution) to run mismatched Update Rollup versions on Outlook client and server, as Microsoft does do some testing of such combinations.
However, regarding the other Update Rollups (for example Rollups for the Microsoft Dynamics CRM 2011 Email Router or Microsoft Dynamics CRM 2011 Reporting Extensions), it is not supported nor recommended to run mismatched versions. A best practice is to update these components at the same time you update your CRM Server. Do the best you can to keep these Update Rollup versions in sync.
Internet Explorer 9 Compatibility
The Microsoft Dynamics CRM Sustained Engineering team extensively tested Microsoft Dynamics CRM 2011 against pre-release versions of Internet Explorer 9 and continues to address compatibility issues, as appropriate, against the RTW (Released to Web) version of Internet Explorer 9. When necessary, Microsoft plans to release enhancements via future Microsoft Dynamics CRM 2011 Update Rollups to assure compatibility with Internet Explorer 9.
There are no Internet Explorer - CRM 2011 application compatibility fixes released via Update Rollup 3 specific to Internet Explorer 9. There is a Update Rollup 3 fix for an expanding memory footprint issue associated with Internet Explorer, but it impacts all versions of Internet Explorer supported by CRM 2011 - those being Internet Explorer versions 7, 8, and 9.
Greg NicholsPremier Field EngineeringMicrosoft Corporation
Please backup your server before installing this, 2 out of the three servers we installed it on, crm never worked again. We tried everything to fix it and the only way we have found is to completely remove crm and reinstall it to a pre roll up 4 version :-(
There are support calls to Microsoft regarding this.
Chris, if you can please file a support case, we'd like to understand the specifics of your issue in more depth.