Microsoft Dynamics CRM 2011

Note: The CRM 2011 Update Rollup 6 packages, originally released on Jan. 12th, 2011, were recalled early Jan. 13th. If you have downloaded any of these packages (build 1985) please discard them and download new versions available now (build 1992). The new packages were released Saturday, Jan. 21st.

If you did new installs with the Update Rollup 6 "slipstream" packages that were released (these would be the packages that include the full install bits as well as Update Rollup 6) you will get an error trying to patch those components to the new Update Rollup 6 build. This Knowledge Base article describes the issue:

http://support.microsoft.com/kb/2668504 . This Knowledge Base article is live, as well as the updated Update Rollup 6 KB article: http://support.microsoft.com/kb/2600640.

The only workaround is to reinstall if you happened to use the Update Rollup 6 slipstream builds. For server you can connect to existing databases on the reinstall. The reinstall goes for any of the components that you installed with the Update Rollup 6 slipstream builds, (Client, Router, etc.). If you do not reinstall you will not be able to patch to the re-released Update Rollup 6 packages or future Update Rollups, as Update Rollup 6 represents a new baseline.

Note: These Update Rollups update the following components available via the Microsoft Download center. As of Jan. 21st, 2012 these installation files have been updated to include CRM 2011 Update Rollup 6 (re-release Version 05.00.9690.1992):

• Microsoft Dynamics CRM Server 2011
• Microsoft Dynamics CRM 2011 for Microsoft Office Outlook
• Microsoft Dynamics CRM 2011 E-mail Router
• Microsoft Dynamics CRM 2011 Report Authoring Extension (Microsoft Dynamics CRM 2011 BIDS, aka Microsoft SQL Server 2008 or 2008 R2 Business Intelligence Development Studio Fetch Extension)
• Microsoft Dynamics CRM 2011 Language Pack (aka Multilanguage User Interface, MUI) 

Microsoft Dynamics CRM 4.0

NOTE: Due to the low volume of fix requests for CRM 4.0, the CRM SE team will stop shipping CRM 4.0 rollups on a regular schedule after Update Rollup 21. CRM SE will service CRM 4.0 requests on an individual basis using our Critical on Demand process.

CRM SE will continue to evaluate the need for Update Rollups for the remainder of CRM 4.0’s supported lifecycle.  A rollup will be shipped if there is a significant increase in volume of fix requests or in the event that a rollup will benefit a majority of the 4.0 installation base.

Greg Nichols

Microsoft Premier Field Engineer