I recently worked with a customer that was receiving the error message “There is no such object on the server” every time they would attempt to verify, deploy, or remove a rule. This issue started happening as soon as they upgraded from Exchange...

Understanding Microsoft stack technologies is an important aspect of supporting Dynamics CRM. Staying current with all of these technologies takes time on your part to read and understand how these stack technologies work and what features and functionality...

We are pleased to announce the availability of several open enrollment workshops for Dynamics CRM 2011. The two titles that the Premier Field Engineering team will be delivering are 'Microsoft Dynamics CRM Administration & Troubleshooting Workshop...

Recently one of my customers noticed some of their workflows were failing and had been failing for quite some time without knowing it. When looking at the failed workflow instance within System Jobs it only showed a generic error message that did not...

I have worked with a couple customers lately that would receive a script error when opening and navigating around Microsoft Dynamics CRM 2011. The first sign of the issue was an “Error on Page” message on the bottom left hand corner of the IE window....

Important Note: The CRM Product Group has published a blog titled " Q2 2012 Service Update – New delivery schedule " which clarifies the release plans for upcoming Update Rollups and Quarterly Service Updates in calendar year 2012. This is a...

This was posted on the CRM Product Team Blog as well, but it’s an important and useful tool, so I wanted to share on our CRM In The Field blog as well. We’ve released a troubleshooting wizard to help you help yourself resolve errors configuring...

One of the most popular services that the PFE Dynamics team offers is the Microsoft Dynamics Health Check.  The Microsoft Dynamics Health Check is a comprehensive review of your Microsoft Dynamics environment. The Health Check service will provide...

Recently I’ve worked with some customers that were running into issues where the Internet Explorer would hang or completely lock up while working in CRM 2011. Majority of the times this behavior would happen on Internet Explorer 7, but periodically happened...

I had an interesting question from the field that warranted a response. The question, in the simplest terms, was: "If I have two CRM / web servers (with all server roles installed) behind a load balancer, I'll cut one out from the load balancer to...