Dynamics CRM in the Field

Information from the Microsoft Dynamics CRM PFE team working in the field

Announcing RAP as a Service for Dynamics CRM

Announcing RAP as a Service for Dynamics CRM

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I am pleased to announce the General Availability of RAP (Risk Assessment Program) as a Service for Dynamics CRM. This Microsoft Premier Service takes our existing Health Check to the next level with on-demand data collection and analysis to give you the flexibility to check and re-check the state of your system whenever you want as many times as you want with regular updates to best practice guidance for up to a year.*

The best part is you still get to work with the same experienced Dynamics CRM Premier Field Engineers who deliver Health Checks today to make sure you understand the assessment results in the context of your specific deployment and make sure your questions get answered.

This service is available for a single deployment of Dynamics CRM 2011 with up to 5 Organizations and up to 5 Dynamics CRM Application Servers.**

Support for Dynamics CRM 2013 and CRM On Line should be available later in 2014 - I'll provide an update when dates are determined.

What is available in RAP as a Service for Dynamics CRM?

We are checking the following categories:

  • Dynamics CRM system configuration and settings
  • SQL Server and database configuration
  • Event logs information
  • Operating system information and settings
  • Operational Excellence

Learn more about RAP as a Service here:

https://services.premier.microsoft.com/assess

Talk to your Microsoft Technical Account Manager (TAM) if you’re interested in getting started with RAP as a Service for your Dynamics CRM environment or if you just want to know more about it.

* An active Microsoft Premier Support contract is required to use the online portal and tools.

** RAP as a Service for Dynamics CRM can be used to assess a single Dynamics CRM deployment. This service is available for deployments with more than 5 Organizations / Application servers, but these are considered custom engagements that must be scoped with an engineer.

Thanks,

Brian Bakke

Microsoft Premier Field Engineer

  • Is RAP an acronym or are you really into Vanilla Ice?

  • RAP = Risk Assessment Program.

    Thanks!

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