Dynamics CRM in the Field

Information from the Microsoft Dynamics CRM PFE team working in the field

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  • Blog Post: CRM Online Test Instance Changes are now live (Sandbox Instances)

    Much of this content is a repost from: http://blogs.msdn.com/b/crm/archive/2014/03/20/introducing-sandbox-instances-in-crm-online.aspx More Test Environment (sandbox) UI capabilities are now launched for Dynamics CRM Online. If you’re an existing customer and have multiple instances you may...
  • Blog Post: Dynamics CRM Custom FetchXML Reporting with Multiple Datasets using Pre-Filtering

    I was recently assisting a CRM Online customer with troubleshooting a custom report they built. The report was running on the Opportunity as the main entity and also had 5 related datasets that were bringing in some specific connections related to that Opportunity. They were facing three big hurdles...
  • Blog Post: PFE Dynamics @ Convergence 2014

    For those attending Convergence 2014 in Atlanta, GA in a few weeks, I wanted to let you know that we will have members of the PFE Dynamics team there presenting some great content.  In addition, make sure to follow @PFEDynamics on Twitter to get updates on other PFE Dynamics activities at Convergence...
  • Blog Post: Dynamics CRM 2011 and 2013 SDK Assemblies now on NuGet

    Hey everyone – we have a great article today provided by a guest blogger Kenichiro Nakamura from our Japan office – he’s also a Microsoft Dynamics CRM PFE who recently joined PFE from the CRM support team.  Recently, he’s been a blogging maniac on the Dynamics Japan blog , posting dozens of articles...
  • Blog Post: Microsoft Dynamics CRM 2013 - Release Preview Guide is now available!

    Bob Stutz posted a blog today highlighting the release of the Microsoft Dynamics CRM 2013 Release Preview Guide! I recommend that you check out his blog post here and then download the Release Preview Guide for complete details! We are planning to continuously update this Get ready for the next release...
  • Blog Post: Performance: Turn off HTC’s and IE Compat Mode mode with Dynamics CRM 2011

    After applying update rollup 12 most of us will likely want to take advantage of a setting which disables HTC’s and allows CRM to take advantage of Internet Explorers latest standards based browser mode.  NOTE: This reference of HTC is not the mobile phone maker but instead DHTML behavior definitions...
  • Blog Post: Script errors when adding documents via the SharePoint integration CRM UR12+

    As you may know, Dynamics CRM 2011 has the ability to embed a SharePoint document library within certain record types.  After applying update rollup 12 most of us will likely want to take advantage of the ability to turn off HTC’s and tell Internet Explorer to use a standards based browser mode...
  • Blog Post: Dynamics CRM 2013 – formerly codename: “Orion”

    If you haven’t heard yet, there have been some recent disclosures in the Dynamics CRM world – you may recall the next version of Dynamics CRM was code named Orion – it now has officially been named “Dynamics CRM 2013.”  So, you want to know all the juicy details on CRM 2013?  Stay tuned, we...
  • Blog Post: Azure Mobile + JavaScript + WebResources = Easy Editing of OrgDBOrgSettings in Dynamics CRM 2011!

    Project and Download URL: http://orgDbOrgSettings.codeplex.com What are orgDbOrgSettings you ask? They work similar to registry settings but they’re stored in the CRM database instead of in a given servers registry.  OrgDbOrgSettings control behaviors and various other CRM system settings and have...
  • Blog Post: CRM 2011 Performance: Take advantage of better query performance for your Quickfinds!

    Hey everyone, as many of you may know we made some pretty big changes to how CRM retrieves data from SQL server, starting in UR10. Part of this was adding various measures and statistics to change the queries based on the dataset and the users access to records, we also added the ability to “hint”...
  • Blog Post: Microsoft CRM Online Performance Tips & Tricks - Part 1

    In working with CRM Online customers, performance has been and continues to be an area of focus. I regularly have conversations with customers on performance with CRM Online and how to approach the topic and the different areas that impact it. I'll cover some of the important parts of finding the cause...
  • Blog Post: UR12 vs. Polaris: Commonalities Differences & Improvements

    Now that UR12 has shipped to onPremise customers we’re starting to get questions on which features were introduced as well as the differences between UR12 and “Polaris.” Let’s cover the common features of UR12 and Polaris: Re-tooling of the CRM forms for multiple browsers : while UR12 doesn’t include...
  • Blog Post: “Your organization is not ready yet” error when logging into CRM Online after creating a new organization

    Dan Hamre on the CRM Support team recently shared some information with our team that I thought we be good to put out on our blog. Issue: When attempting to sign into a newly provisioned CRM Online organization, users can sign in but then get the following error message. "Your organization is not...
  • Blog Post: CRM 2011 Update Rollup 9 Beta has arrived!

    Important Note: The CRM Product Group has published a blog titled " Q2 2012 Service Update – New delivery schedule " which clarifies the release plans for upcoming Update Rollups and Quarterly Service Updates in calendar year 2012. This is a re-post of an article written by Girish Raja from...
  • Blog Post: CRM Outlook Configuration Issues–Try out this new troubleshooting tool!

    This was posted on the CRM Product Team Blog as well, but it’s an important and useful tool, so I wanted to share on our CRM In The Field blog as well. We’ve released a troubleshooting wizard to help you help yourself resolve errors configuring the Dynamics CRM Outlook Client. http...
  • Blog Post: Using the CRM Diagnostics Page to Capture Network Performance

    Network performance between the client and server will play a key factor in how well CRM performs for the end users. It is very common to have users working from remote locations where the network performance is unknown. There are several methods to test network performance, but since the release of...
  • Blog Post: “CRM Anywhere” Video Overview

    Important Note: The CRM Product Group has published a blog titled " Q2 2012 Service Update – New delivery schedule " which clarifies the release plans for upcoming Update Rollups and Quarterly Service Updates in calendar year 2012. Also, Reuben has since marked this video as private as the release...
  • Blog Post: CRM Online Document Management with SharePoint Online (Office 365)

    I’ve seen a number of questions coming through these days asking for steps to link CRM Online organizations with SharePoint Online for document management purposes. The following steps should walk you through this process: Create a CRM Online organization. If you need to create a 30 day trial...
  • Blog Post: CRM Online Performance Troubleshooting Ideas

    The CRM Online performance topics listed below are general ideas that should be considered when working through performance issues. I will do my best to update this blog entry with new content when it becomes available. Questions To Ask Before digging in, we’ll need to get a better understanding...
  • Blog Post: CRM Online Performance: EnableRetrieveMultipleOptimization

    Update: Note that with the introduction of UR10 for CRM 2011, there have been some changes to the EnableRetrieveMultipleOptimization (ERMO) setting. See the updated KB article here: http://support.microsoft.com/kb/2535245 There is an enhanced setting (EnableRetrieveMultipleOptimization) that CRM...
  • Blog Post: Configuring the CRM Online 2011 Outlook Client Silently

    When configuring the CRM Online 2011 Outlook client, many customers choose to have their end users configure manually, and I’ve had a few customers ask me if it’s possible to configure the CRM Outlook client with their CRM Online organization silently. While it’s not necessarily an...
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