Dynamics CRM in the Field

Information from the Microsoft Dynamics CRM PFE team working in the field

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  • Blog Post: How to find which Active Directory security groups belong to your CRM deployment

    Have you tried to locate the Active Directory security groups that belong to your Dynamics CRM deployment only to find results like this? First off, why would you ever get results like this? Dynamics CRM 2011 installs 4 Active Directory Security Groups (PrivReportingGroup, SQLAccessGroup, ReportingGroup...
  • Blog Post: CRM 2011 Service Principal Names (SPN) generation and usage

    When we implement CRM 2011 we always hear or read the term Service Principal Name (SPN) for accurate Kerberos Authentication; however, sometimes understanding Kerberos Authentication is time consuming and needs experience. Sean has written a detailed blog explaining Kerberos Authentication here. ...
  • Blog Post: Kerberos in Load Balanced Environments

    A very common topic we tend to get many questions on is delegation and troubleshooting delegation usually via one of the many topics that impact this: SPN’s, Kerberos, Load Balancers, 401 errors, etc. Many times detailed environment knowledge is required to make any conclusions, so rather than documenting...
  • Blog Post: CRM E-mail Router w/ 5000+ users

    As Dynamics CRM moves more and more into the Enterprise customer space, the PFE team often encounters scenarios that may not be documented, found in the Implementation Guide, etc., and this is a scenario I recently ran into while working with a customer. Basically, the customer had a large number of...
  • Blog Post: Dynamics CRM Benchmark Service

    Another one of the services that our team offers is the Dynamics CRM Benchmark Service.  This service takes advantage of the Performance Toolkit for Microsoft Dynamics CRM 2011 and is recommended for customers wishing to systematically test how their hardware and customized CRM solution will perform...
  • Blog Post: Dynamics CRM & SQL 2012 Compatibility

    Microsoft SQL 2012 RTM’d yesterday ( link ) and you’re probably wondering: “Can I upgrade my SQL Server instance to SQL 2012 if it hosts CRM databases?” and the answer is YES!  For CRM 2011 make sure you’ve installed update rollup 6 and for CRM 4.0 you should install update rollup 21 before upgrading...
  • Blog Post: CRM 2011 Server Setup Commonly Asked Questions

    As customers are starting to plan for CRM 2011 installations and upgrades, we’ve begun to see questions regarding environment setups. Here’s a list of the questions I’ve seen thus far: Q: Are the CRM 2011 Report Extensions (commonly referred to as the “report connector”...
  • Blog Post: Walkthrough: Easily locate objects in ActiveDirectory by Guid

    Often times we have the need to confirm the location of the CRM Groups in Active Directory (AD) or find what AD object a user account in CRM is pointed to. Most recently our team had to re-image a server and as part of that process we had to confirm the location of all our CRM groups in Active Directory...
  • Blog Post: IOPS Requirements for Dynamics CRM

    We often receive the question “What are the IOPS requirements for Dynamics CRM” (or some form of that question). On its surface, the question sounds like a fair question that should have a short answer. In practice, the answer in much more complex than expected. When planning for your...
  • Blog Post: Restoring a CRM database from SQL Enterprise to Standard

    As many of us know, one of the new features of CRM 2011 is auditing functionality out of the box. As part of this auditing functionality, CRM 2011 will automatically create a partition in SQL specifically for the auditing data. The partition is beneficial from management and performance aspects. However...
  • Blog Post: Support for Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM 2011 running within virtualization solutions

    A frequently asked question concerns the support policy regarding running Microsoft Dynamics CRM on various virtualization solutions - whether they're Microsoft virtualization solutions (i.e. Hyper-V) or third-party solutions such as VMware. A comprehensive answer to this question is documented by Microsoft...
  • Blog Post: CRM 2011 “Back End” server IIS requirements

    This topic recently came up with a customer: as with CRM 4.0, CRM 2011 provides functionality to install separate roles or role groups to different servers in a deployment, and these roles are made up of different server functionality, components, and services. Installing roles to different servers allows...
  • Blog Post: Microsoft Dynamics CRM Infrastructure

    Because of our Infrastructure Design service, I get a lot of questions about infrastructure requirements for Microsoft Dynamics CRM. Many times the customer is in the planning stages during these conversations and an overview of the infrastructure is appropriate. Below is a video I put together to give...
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