Dynamics CRM in the Field

Information from the Microsoft Dynamics CRM PFE team working in the field

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  • Blog Post: Customers' choices... The most popular "Dynamics CRM in the Field" technical blog posts from Premier Field Engineering!

    The CRM Premier Field Engineering content team feel customers can benefit from knowing what technical content we have provided that has been most popular with customers; ranked by number of page views. We included the top 10 posts for each of the last three years to cover all of the Microsoft Dynamics...
  • Blog Post: Convergence 2015 Interactive Discussion Topics: Optimization Tips and Tricks

    Here are the 15 tips in 15 minutes that we shared as part of our Microsoft Dynamics CRM Optimization Tips and Tricks interactive discussion (ID15C352-R1 & ID15C352-R2) at Convergence 2015. We wanted to share them in a blog article to those who attended (to reduce the need for notes), for those who...
  • Blog Post: PFE Dynamics @ Convergence 2015

    For those attending Convergence 2015 in Atlanta, GA next week, I wanted to let you know that we will have members of the PFE Dynamics team there presenting some great content. In addition, make sure to follow @PFEDynamics on Twitter to get updates on other PFE Dynamics activities at Convergence. Below...
  • Blog Post: Memory management for Dynamics CRM in a virtual environment

    We have been engaged with a customer to do a performance review, and they had no apparent issues of performance. We set up performance counters on all machines and they were all within threshold. However the backend role machine showed interesting behavior. It had “Available memory” within...
  • Blog Post: The Dangers of Guid.NewGuid();

    Microsoft Dynamics CRM uses GUIDs as their primary key for the entity’s SQL table. Using GUIDs as a primary key is usually not the best item due the random sequence of numbers and letters. The Dynamics platform has an algorithm that generates GUIDs in sequential order. This special GUID enables...
  • Blog Post: Static Content not cached properly in Dynamics CRM due to Vary:* header

    Recently I have worked on a few different performance cases where the customer was either seeing slow form load performance or noticed high bandwidth usage. To see what was happening I gathered a fiddler trace and looked at the traffic. When gathering a fiddler trace I always open the form twice in a...
  • Blog Post: Table Bloat Due to Workflow Log Entries

    One of the more common customer issues that has been coming up often lately is table bloat due to a large volume of completed or canceled workflow entries in the organization. There are three main tables that are impacted by this workflow history retention: AsyncOperationBase PrincipalObjectAccess...
  • Blog Post: CodePlex : Dynamics CRM QuickFind on Selected View

    Another CodePlex solution from PFE Dynamics team! QuickFind on Selected View : https://quickfindonselectedview.codeplex.com/ Overview "QuickFind doesn't respect current view? I hear you!" Thank you for your recent feedback regarding QuickFind functionality in CRM. The QuickFind search...
  • Blog Post: Using Performance Analyzer for Microsoft Dynamics (DynamicsPerf) in a Development, Test, or QA environment

    I am cross posting this blog post from our AX In the Field blog post where Rod Hanson recommends using Performance Analyzer for Microsoft Dynamics (DynamicsPerf) in development, test or QA environments while load testing prior to moving to production.  This makes a lot of sense and is something...
  • Blog Post: Podcast and Overview: Microsoft Dynamics CRM 2013 Update Rollup 2

    Contents : Build number, Download Center Page, Master KB article CRM Premier Field Engineering Update Rollup Podcast CRM Update Rollup Collateral Page Ramp up on Microsoft Dynamics CRM 2013! Important CRM 2013 Update Rollup considerations General Update Rollup notes OrgDbOrgSettings...
  • Blog Post: Performance: Turn off HTC’s and IE Compat Mode mode with Dynamics CRM 2011

    After applying update rollup 12 most of us will likely want to take advantage of a setting which disables HTC’s and allows CRM to take advantage of Internet Explorers latest standards based browser mode.  NOTE: This reference of HTC is not the mobile phone maker but instead DHTML behavior definitions...
  • Blog Post: Microsoft Dynamics CRM 2015, 2013, and 2011 Updates: Release Dates, Build Numbers, and Collateral

    Note: The Updates documented in this blog for: Microsoft Dynamics CRM 2015 Microsoft Dynamics CRM 2013 Microsoft Dynamics CRM 2011 update the Dynamics CRM components described in this Microsoft Knowledge base article: Microsoft Dynamics CRM Installations, Updates and Documentation...
  • Blog Post: Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 14

    We're proud to announce that all packages for Microsoft Dynamics CRM 2011 Update Rollup 14 were released on Thursday, July 11th, 2013 to the Microsoft Download Center! The Update Rollup 14 packages should appear on Microsoft Update on or about July 23rd, 2013. Update Rollup 14 Build number: 5.0...
  • Blog Post: CRM 2011 Performance: Take advantage of better query performance for your Quickfinds!

    Hey everyone, as many of you may know we made some pretty big changes to how CRM retrieves data from SQL server, starting in UR10. Part of this was adding various measures and statistics to change the queries based on the dataset and the users access to records, we also added the ability to “hint” to...
  • Blog Post: Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 13

    We're proud to announce that all packages for Microsoft Dynamics CRM 2011 Update Rollup 13 were released on Wednesday, March 27th, 2013 to the Microsoft Download Center! We plan on releasing the Update Rollup 13 packages to Microsoft Update in April, 2013. Update Rollup 13 Build number: 5.0.9690...
  • Blog Post: Microsoft CRM Online Performance Tips & Tricks - Part 1

    In working with CRM Online customers, performance has been and continues to be an area of focus. I regularly have conversations with customers on performance with CRM Online and how to approach the topic and the different areas that impact it. I'll cover some of the important parts of finding the cause...
  • Blog Post: Three Obscure Dynamics CRM 2011 Hot fixes, Part Two

    Have you ever read about a new feature, or noticed in the latest Update Rollup (UR) a feature, or even a fix, that didn’t really made a lot of sense to you!? Working with enterprise customers I actually get to see the logic behind some of these, however still not all of them. :) Every time I’ve 3 features...
  • Blog Post: UR12 vs. Polaris: Commonalities Differences & Improvements

    Now that UR12 has shipped to onPremise customers we’re starting to get questions on which features were introduced as well as the differences between UR12 and “Polaris.” Let’s cover the common features of UR12 and Polaris: Re-tooling of the CRM forms for multiple browsers : while UR12 doesn’t include...
  • Blog Post: Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 12

    We're proud to announce that all packages for Microsoft Dynamics CRM 2011 Update Rollup 12 were released on Tuesday, January 29th, 2013 to the Microsoft Download Center! All packages except Server were released to Microsoft Update on January 21st, 2013. We plan on releasing the server packages to Microsoft...
  • Blog Post: Improving Dynamics CRM Report Performance – Part 1 “The Basics”

    A lot of times customers have questions around how to improve reporting performance in Dynamics CRM. Of course, with every CRM deployment and report the answer may be different, but some tips can be applied more generally. In this post I will discuss some basic tips and tricks to improve your Dynamics...
  • Blog Post: Using Fiddler To Check For Kerberos Auth

    Frequently I see customers trying to verify if their Kerberos settings ( http://bit.ly/QOEvLF ) are truly working or not. In the past we’ve used tools such as NetMon, Kerbtray, Klist, and others to verify this however, recently I found a very simple way to test if Kerberos auth is working or not...
  • Blog Post: Cleaning up CRM Sync Entry tables

    UPDATE: DYNAMICS CRM 2011 UPDATE ROLLUP 15+ AUTOMATICALLY CLEANS UP SUBSCRIPTIONS OLDER THAN 90 DAYS – if you are running on CRM 2011 Update Rollup 15 or higher you DO NOT need to use this script. If you’re CRM system has been up and running for a long period of time and your users have the CRM Outlook...
  • Blog Post: Optimize CRM 2011 Service Channel allocation for multi-threaded processes using .NET Task Parallel Library (TPL) and a thread-local service proxy

    The latest release of the Dynamics CRM 2011 SDK (v5.0.12) provides new guidance on improving service channel allocation performance. This guidance builds upon a previous recommendation to cache your references to service proxy objects such as OrganizationServiceProxy . While this recommendation still...
  • Blog Post: CRM E-mail Router w/ 5000+ users

    As Dynamics CRM moves more and more into the Enterprise customer space, the PFE team often encounters scenarios that may not be documented, found in the Implementation Guide, etc., and this is a scenario I recently ran into while working with a customer. Basically, the customer had a large number of...
  • Blog Post: Issues with Browser Hanging When Using CRM 2011

    Recently I’ve worked with some customers that were running into issues where the Internet Explorer would hang or completely lock up while working in CRM 2011. Majority of the times this behavior would happen on Internet Explorer 7, but periodically happened in Internet Explorer 8 and Internet Explorer...
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