The latest release of the Dynamics CRM 2011 SDK (v5.0.12) provides new guidance on improving service channel allocation performance. This guidance builds upon a previous recommendation to cache your references to service proxy objects such as OrganizationServiceProxy . While this recommendation still...

An inherent limitation placed on retrieving data via CRM 2011’s OData endpoint (OrganizationData.svc) is that the response can only include up to a maximum of 50 records ( http://msdn.microsoft.com/en-us/library/gg334767.aspx#BKMK_limitsOnNumberOfRecords_ ). For the most part, this does not impact your...

Recently I was working on a Performance Review focused on CRM 2011 Outlook Performance. When I was reviewing Fiddler traces I noticed that every WCF request had a delay of around 350ms. This delay was only happening on machines that had a slower network connection to the CRM server. The data below is...

Recently I was working with a customer on some CRM 2011 Outlook client performance issues where I needed to inspect the data sent between the client and server. With CRM 4.0 I would use Fiddler to capture traffic to/from the client and server to see exactly what was happening. The CRM 2011 Outlook client...