We're delighted to announce that Microsoft Dynamics CRM 4.0 Update Rollup 19 released Thursday August 25th, 2011! Note regarding Podcasts : Going forward, as Update Rollups for Microsoft Dynamics CRM 4.0 and CRM 2011 will be alternately shipping every...

I had a customer run into the error message “Assembly must be registered in isolation” when trying to register a CRM 2011 plugin . We found this error was being thrown because the user was not a deployment administrator. If the user is only...

One of my customers wanted to pass the GUID of the selected record(s) and the current user’s GUID in CRM’s grid view to a custom web page. CRM 2011 allows you to customize the Ribbon for both the Forms and Grid pages for an entity. To get...

Over the past few years, several Microsoft CRM 4.0 White Papers have been produced that cover both Outlook synchronization, as well as Offline synchronization. You can find these white papers at the following locations: http://www.microsoft.com...

Many of my customers like to install CRM Outlook client update rollups silently in order to limit end-user interruption. It is possible to silently install Update Rollups. I've listed the necessary steps below: Download the CRM update rollup that...

If you're attempting a command line CRM 2011 Outlook client installation using an XML configuration file, you may run into the following error: 12:12:46| Info| Client Configuration Wizard Running Mode : Silent 12:12:47| Error| Exception : Sequence...

I recently worked with a CRM 4.0 customer that was experiencing CRM outages due to their CRM Outlook clients in one location consuming a large amount of bandwidth. CRM Outlook clients do transmit and receive information with the CRM server for variety...

We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 3 released Thursday July 28th, 2011! On Friday July 29, 2011 at 11 AM Pacific Daylight Time, Greg Nichols and Mike Gast from the Microsoft Premier Field Engineering team provided...

As many of us know, one of the new features of CRM 2011 is auditing functionality out of the box. As part of this auditing functionality, CRM 2011 will automatically create a partition in SQL specifically for the auditing data. The partition is beneficial...

Scenario: The CRM users need the ability to retrieve, update, and Save form data from within a custom page on the CRM Form.   To accomplish this request we will be developing a Silverlight Web Resource. The Silverlight Web Resource will be displayed...

We're delighted to announce that Microsoft Dynamics CRM 4.0 Update Rollup 18 released Thursday June 30th, 2011! Note regarding Podcasts : Going forward, as Update Rollups for Microsoft Dynamics CRM 4.0 and CRM 2011 will be alternately shipping every...

There are a handful of timeout settings that can affect Dynamics CRM. In most situations the default setting is sufficient for these and they don’t need to be changed, however, there are times (such as during an upgrade) when these might need to...

One of the topics of discussion that can come up during the planning phase for a customers CRM implementation is Business Unit structure and sharing, which leads to the PrincipalObjectAccess (POA) table. As the POA table grows in size due to the sharing...

I had posted a blog article on developing a custom website using the Late-Bound Entity Class. This will use a similar project, but with the Early-Bound entity Classes. One benefit of using Early bound types is that IntelliSense will now work when working...

I wanted to make sure everyone is aware of a really great tool that can be used to measure and improve performance of Dynamics CRM based on the SQL Server. I recently used the tool for a Performance Review service and it worked really well. The tool is...

I recently upgraded a customer from CRM 3 to 4.  All users were using the Dynamics CRM Outlook client and relied heavily on shared calendar access in Outlook.  Users needed to be able to schedule appointments for other users and update existing...

When analyzing traffic from a web application such as CRM you may notice that many of the requests result in a 401 (Access Denied) before they get the 200 Success response. This is a normal authentication sequence for Kerberos or NTLM. Internet Explorer...

Performance tuning continues to be one of the top requests from customers. When looking at performance from a client side perspective I will often use Fiddler ( www.fiddlertool.com ) to inspect HTTP traffic as the CRM pages are being loaded. Below is...

With the recent release of CRM 2011, we have been seeing a lot of activity around test upgrades to CRM 2011. I recently ran into a scenario that others may run into around the upgrade to CRM 2011 that can significantly extend the amount of time your upgrade...

Recently I have received a lot of questions about how to get started in developing against CRM 2011. The SDK provides many different examples and helper classes which can be reused to save some time when developing applications. For someone new at developing...

We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 2 released Thursday June 2nd, 2011! On June 3rd, 2011 Greg Nichols and Sean McNellis from the Microsoft Premier Field Engineering team provided information and answered questions...

I recently completed a CRM 3.0 to 4.0 upgrade for a customer and ran into a couple SQL Server Reporting Services issues during the upgrade.  The SSRS errors took longer to fix than anything we ran into for CRM specifically. The first error came when...

We're delighted to announce that Microsoft Dynamics CRM 4.0 Update Rollup 17 released Thursday May 5th, 2011! Note regarding Podcasts : Going forward, as Update Rollups for Microsoft Dynamics CRM 4.0 and CRM 2011 will be alternately shipping every...

I was recently testing a scenario where the CRM 4.0 server was upgraded to CRM 2011 while the CRM Outlook clients were kept at CRM 4.0 for a period of time. I found through my testing that all CRM Outlook clients that had Outlook 2010 installed had their...

On April 4th 2011, Sean McNellis and Daren Turner from the Microsoft Premier Field Engineering team provided information and answered questions about Upgrading Customizations for Microsoft Dynamics CRM 2011: Upgrading Customizations for CRM 2011 Podcast...