One of my customers wanted to pass the GUID of the selected record(s) and the current user’s GUID in CRM’s grid view to a custom web page. CRM 2011 allows you to customize the Ribbon for both the Forms and Grid pages for an entity. To get...

We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 5 released Tuesday Oct. 25th, 2011! On Wednesday Oct. 26th, 2011 at 8 AM Pacific Daylight Time, Greg Nichols and Ryan Anderson from the Microsoft Premier Field Engineering team...

The CRM Online performance topics listed below are general ideas that should be considered when working through performance issues. I will do my best to update this blog entry with new content when it becomes available. Questions To Ask Before...

I wanted to take a quick break from all the great technical content being provided here to give more detail on just who exactly is developing this content and where else you might be able to find our information out in the wild. It’s been approximately...

I recently ran into an issue when attempting to install Dynamics CRM 2011 RTM. The error I was getting was “MsiOpenPackage failed.” This was popping up when I tried to run the SetupServer.exe, even with admin rights which seemed like a strange...

We're proud to announce that Microsoft Dynamics CRM 2011 Update Rollup 1 released Thursday April 7th, 2011! On April 8th 2011, Greg Nichols from the Microsoft Premier Field Engineering team will provide information and answer questions about the recent...

On April 4th 2011, Sean McNellis and Daren Turner from the Microsoft Premier Field Engineering team provided information and answered questions about Upgrading Customizations for Microsoft Dynamics CRM 2011: Upgrading Customizations for CRM 2011 Podcast...

We're proud to announce that Microsoft Dynamics CRM 4.0 Update Rollup 16 released Thursday March 10th, 2011! On March 11th 2011, Greg Nichols from the Microsoft Premier Field Engineering team provided information and answered questions about the...

There's a great deal of information that can be found about installing and upgrading to the CRM 2011 Outlook client within the CRM 2011 Implementation Guide. During the first couple months of CRM 2011 being available, I've come across some very valuable...

We're proud to announce that Microsoft Dynamics CRM 4.0 Update Rollup 14 released Thursday Nov. 18th, 2010! On Nov. 19th, Greg Nichols from the Microsoft Premier Field Engineering team provided information and answered questions about the recent...

You can download the Release Candidate version of Microsoft Dynamics CRM 2011 from the Microsoft download servers at http://downloads.microsoft.com . Here are the specific links to the various packages that can be downloaded: Locations: ...

Have you ever wondered what the different views under the System Job entity actually meant? If so, keep reading..... First off, each System Job record relates to a record in the AsyncOperationBase table. The AsyncOperationBase table is made up of a...

The Microsoft DynamicsTM CRM 4.0 Performance Toolkit (toolkit) was created by the Microsoft CRM product team to formalize testing of Microsoft CRM 4.0. The performance toolkit can be used by the Microsoft CRM partners and customers to collect data to...

We're proud to announce that Microsoft Dynamics CRM 4.0 Update Rollup 15 released Thursday Jan. 13th, 2011! On Jan. 14th 2011 Greg Nichols, from the Microsoft Premier Field Engineering team, provided information and answered questions about the...

We are starting a new blog on the topic of Dynamics CRM to provide updates from the field-facing teams on what's going on with CRM. You'll see contributions here from different service teams in Microsoft including the Support team, the Premier Field Engineering...

For those of you that used our workflow feature heavily in 3.0, it's possible that you may have had your CRM 4.0 upgrade timeout while converting workflows. A good chunk of the upgrade was spent on upgrading records in the 3.0 wfprocessinstance table...

There was a recent improvement included in Update Rollup 10 that everyone should be aware of. With Update Rollup (UR) 10 applied, metadata updates are now automatically applied when both creating new, and importing existing CRM organizations. Prior to...

With Update Rollup 7 or higher installed, the Microsoft CRM 4.0 Outlook client now uses Microsoft SQL Server Compact Edition (CE) to track the following: Email Tracking EmailCache.sdf Located at ...\Microsoft\MSCRM\Client...

We just finished our first podcast - Greg Nichols from the Premier Field Engineering team joined to talk about the recently released Update Rollup 12 for Microsoft Dynamics CRM 4.0. Greg covered who releases the Update Rollups, the process of placing...

I often times work with customers that enter a large number of records inside their Microsoft CRM system. When reviewing their CRM table counts, they sometimes find that they have a larger than expected number of records in the PrincipalObjectAccess table...

Knowing what version of software is running is essential to maintaining and administrating a healthy Dynamics CRM system. In addition, knowing the update version build is important because w hen you have an issue, it may have been resolved in an update...

Tracing is a way to get detailed information about the inner workings of your Microsoft Dynamics CRM Server and Outlook Client’s. Tracing is very simple to use and is the 2nd level of effort when hunting down issues. The first step is at the functional...

What on earth is a Benchmark? The purpose of this blog is to explain the conducting of a Microsoft Dynamics CRM Benchmark. This entry will serve as a Benchmarking 101, and try to lay out the basics of what it all entails. To try and illustrate it, I’ll...

The Microsoft Dynamics CRM 4.0 Performance Toolkit is a toolset used by the Microsoft development teams when testing performance on Dynamics CRM. The toolkit is a free download available at http://crmperftookit.codeplex.com . It contains various tools...

Great news! Today we released the Microsoft Dynamics CRM 2011 beta. The CRM Product Team just posted their blog entry that has all the great sales and marketing information. http://blogs.msdn.com/b/crm/archive/2010/09/09/microsoft-dynamics-crm-2011...