Great news! Today we released the Microsoft Dynamics CRM 2011 beta. The CRM Product Team just posted their blog entry that has all the great sales and marketing information. http://blogs.msdn.com/b/crm/archive/2010/09/09/microsoft-dynamics-crm-2011...

The Microsoft Dynamics CRM 4.0 Performance Toolkit is a toolset used by the Microsoft development teams when testing performance on Dynamics CRM. The toolkit is a free download available at http://crmperftookit.codeplex.com . It contains various tools...

What on earth is a Benchmark? The purpose of this blog is to explain the conducting of a Microsoft Dynamics CRM Benchmark. This entry will serve as a Benchmarking 101, and try to lay out the basics of what it all entails. To try and illustrate it, I’ll...

Tracing is a way to get detailed information about the inner workings of your Microsoft Dynamics CRM Server and Outlook Client’s. Tracing is very simple to use and is the 2nd level of effort when hunting down issues. The first step is at the functional...

Knowing what version of software is running is essential to maintaining and administrating a healthy Dynamics CRM system. In addition, knowing the update version build is important because w hen you have an issue, it may have been resolved in an update...

I often times work with customers that enter a large number of records inside their Microsoft CRM system. When reviewing their CRM table counts, they sometimes find that they have a larger than expected number of records in the PrincipalObjectAccess table...

We just finished our first podcast - Greg Nichols from the Premier Field Engineering team joined to talk about the recently released Update Rollup 12 for Microsoft Dynamics CRM 4.0. Greg covered who releases the Update Rollups, the process of placing...

With Update Rollup 7 or higher installed, the Microsoft CRM 4.0 Outlook client now uses Microsoft SQL Server Compact Edition (CE) to track the following: Email Tracking EmailCache.sdf Located at ...\Microsoft\MSCRM\Client...

There was a recent improvement included in Update Rollup 10 that everyone should be aware of. With Update Rollup (UR) 10 applied, metadata updates are now automatically applied when both creating new, and importing existing CRM organizations. Prior to...

For those of you that used our workflow feature heavily in 3.0, it's possible that you may have had your CRM 4.0 upgrade timeout while converting workflows. A good chunk of the upgrade was spent on upgrading records in the 3.0 wfprocessinstance table...

We are starting a new blog on the topic of Dynamics CRM to provide updates from the field-facing teams on what's going on with CRM. You'll see contributions here from different service teams in Microsoft including the Support team, the Premier Field Engineering...