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  • Blog Post: Manually Apply CRM Update Rollup to Single Tenant

    In an enterprise CRM project, you might run into a large number of tenants in an environment since there are multiple teams working on the project. Not all of the teams want to have the patch apply to their tenant due to many reasons… My customer asked me if there’s a way for them to apply the CRM Update...
  • Blog Post: Determine the # of Outlook Client Users

    I got another interesting question from my customer today.  How many users configured the CRM Outlook client?  Thanks to my PFE friend, KG, he provided us the SQL query to get that information.  To get the # of subscription clients in CRM, you may execute the query against the [ORGNAME...
  • Blog Post: Change CRM Organization Display Name

    Customer asked me to see if they can change their CRM Organization Display Name. I didn’t pay attention to these small details in CRM therefore I don’t know. But I did some research and evaluated the impact of changing the name. So it’s possible to change the organization display name and the impact...
  • Blog Post: Is WIF required for CRM 2011?

    The customer asked me today if WIF is really required for CRM 2011 On-Premise deployment without using Claims-based authentication. Hmm… It’s a good question, I know it’s required for CRM 2011 but I don’t really know the reason behind why WIF is required for a pure AD on-premise...
  • Blog Post: CRM 2011 - IE 7,8 9 Hangs

    I ran into a problem today that CRM IE7, 8, 9 hangs after 30 minutes because I have many XmlHttpRequest calls on the form.  I found a blog on MSDN that helped me out and I believe all of the us as a CRM developer should pay attention to.  The title of the blog article is Why You Should Use...
  • Blog Post: CRM 2011 Performance Tuning Lesson Learned

    Oh well, when it comes to tuning the CRM 2011 application, there are many things we can do.  The project that I am working on for the past two years is finally finished with performance tuning, I like to write down a few things that I learned from the tuning exercise just in case that I need to...
  • Blog Post: Installing CRM Using SQL Server DNS Alias

    In most enterprise Dynamics CRM project, the customer would like to install CRM using the SQL server DNS alias instead of the server name. One of the reasons for doing it is because they need to support their Disaster Recovery (DR) strategy.  CRM does not allow you to use the alias because the Environment...
  • Blog Post: CRM 2011 Import: An existing connection was forcibly closed by the remote host

    We ran into an issue when importing a solution to few of our environments.  The import failed and we received an error message telling us that “An existing connection was forcibly closed by the remote host.”  We have tried so many different approaches to solve this problem: making the solution...
  • Blog Post: Slow Internet Explorer 7 (IE7) Performance

    I am working on a global Dynamics CRM 2011 project and we are encountering performance issues on Internet Explorer (IE) 7.  I guess there are several options to tackle this problem. Option 1: If you customer is ok with upgrading all of the users to IE 8 or 9, they will see performance enhancements...
  • Blog Post: Chance to Get a free e-Copy of our CRM book!

    Do you want to read our book for free?  Our publisher is giving away two free e-copies of our book, Microsoft Dynamics CRM 2011 New Features ,  if you tell us one or more of features that make you want to own this book in the comments section below (on this post).  Two of the individuals...
  • Blog Post: The CRM Book: Microsoft Dynamics CRM 2011 New Features

    Packt Publishing released the book Microsoft Dynamics CRM 2011 New Features .  This book covers CRM 2011’s new features by walking a person through building an Airline Compensation Management System in CRM.  Jim Wang and I spent many hours on the book past year and now it’s available on Amazon...
  • Blog Post: Lesson Learned: Import Failed and Publish Failed

    Our team encounter issues with import and publish because we have a single 6MB unmanaged solution.  A 6MB CRM solution is considering a very big solution.  Depends on the hardware, it took us more than an hour to import and then another hour to publish (Apparently we didn’t have hardware that...
  • Blog Post: New CRM SDK and White Paper Released!

    The CRM SDK team released version 5.0.7 of the SDK and this version includes a lot of new things that incides with UR 5 and the CRM Online November Service Release.  You may download the new SDK from MSDN library and also on MSDN download . Also the CRM Engineering for Enterprise Team and the CRM...
  • Blog Post: CRM 2011 SDK 5.0.6

    The product team has updated the CRM 2011 SDK to version 5.0.6.  Based on the release note, the following has been updated.  To get the latest SDK, you may download in MSDN Downloads or view it at MSDN Library . Release New and updated topics Description of changes Version 5.0.6, August 2011...
  • Blog Post: Update Rollup 3 for CRM 2011 is available now!

    Rollup #3 has been released and it fixes dozens of bugs in CRM 2011.  You may download UR3 at http://www.microsoft.com/download/en/details.aspx?id=26912 .  Here are some of the things UR3 fixed: You import a solution that contains a plug-in that has empty methods. You publish the customizations...
  • Blog Post: CRM 2011–Cannot publish customizations after import

    Problem: If you ever run into a situation that you imported your solution successfully and not able to publish it, the reason is because either the size of the solution might be too large or the SQL is not fast enough.  We ran into this problem earlier this week.  We have a slow SQL server...
  • Blog Post: Microsoft Dynamics Sure Step Methodology

    Microsoft Dynamics Sure Step Methodology R2 has been released on April 22, 2011.  Besides all of the new contents added, I want to point out that the Sure Step methodology has been translated into 9 other languages.  It has English Chinese (Simplified) Danish French German Japanese Portuguese...
  • Blog Post: Minimum Permissions Required for Dynamics CRM 2011 Setup, Services, and Components

    I have been asked to figure out the minimum permissions required to install CRM 2011.  I dig around and I didn’t realize the product group already put the information in the Implementation Guide (IG).  I found the article below from the CRM 2011 IG, just in case you are looking for it, here...
  • Blog Post: Importing CRM 2011 Plugins – Permission

    In CRM 2011, you may include Plugin assemblies and steps in a solution.  Then you can export the solution from one environment and import into other environments.  If you run into a problem telling you that the import of the plugins failed, you might want to look into your permissions. ...
  • Blog Post: CRM 2011 SDK Update V5.0.2

    The PG announced the availability of the new CRM 2011 SDK today.  It adds couple new features such as tools, assemblies, documentation for using developer extensions, portal developer toolkit and the metadata browser solution to replace the list.aspx in CRM 4.0.  You may download the new toolkit...
  • Blog Post: Microsoft Dynamics CRM 2011 Claims-based Authentication White Paper

    The product team released the Claims-based Authentication white paper today.  It’s available to download on the Microsoft Download Center.  In this paper, it covers the following topics: Authentication Models for internal and external access Planning for Claims-based Authentication How to Implement...
  • Blog Post: CRM 2011 RTM Released Today!

    The CRM Product Team has been working days and nights to get this release out to us.  Many Kudos to that team for releasing it nearly two weeks early.   You may download the RTM release on Microsoft Download Center now. Here are the product keys just in case you are looking for them. Microsoft...
  • Blog Post: CRM 2011 SDK Update 5.0.1

    The SDK team announced the release of the latest CRM 2011 SDK.  I knew that they work really hard to improve the content in there.  They are just an awesome group of people to work with, they listened to our feedbacks and trying their best to provide samples to make our customization experience...
  • Blog Post: Reference an image in Web Resource from Site Map or Ribbon

    CRM 2011 has this excellent solution concept which I like it a lot!  If you can master on how to leverage solutions in CRM 2011, it’s quite powerful when you are doing customizations in CRM.  When doing Site Map or Ribbon customization, I often need to reference to an image.  In the previous...
  • Blog Post: Display an HTML Web Resource in a Form with No Border

    When you add an HTML Web Resource to an entity form a border will be displayed even when you do not check the Display Border checkbox of the formatting tab of the Web Resource Properties dialog box. To prevent a border from being displayed, set the style properties of the body element of the HTML document...
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