Customization is a very broad topic. One thing that our predecessors working on MBF Customization did was create a Modification Taxonomy. This taxonomy helps to break down the topic and gives us some vocabulary for discussion.
Here are the key elements of the Modification Taxonomy and a short definition for each.
While there is a fair amount of gray area between these elements, I’ve found the descriptions to be helpful. If you have experience customizing ERP or other applications, does this taxonomy sound about right?