I was within a day or so of returning the Maxtor Mini when a colleague Callum Meek tempted me to try and use compatibility mode on the software. No it didn't work but I did notice a little button on the properties for the Maxtor OneTouch Manager (Privileges – run as Administrator). When you click this, and the application runs again a user account control dialog appears asking if the unidentified program (maxutilities.exe) can be allowed to run. If allowed the drive is recognised and assumingly the software will run. Now to continue testing,