Windbg scripts, debugging and troubleshooting tools and techniques to help you isolate software problems.
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D3v3l0p3r PF3s – 0bs3rv1ng Th3m in Th31r Natural Hab1tat
PFE has engineers who specialize in areas which can contain one or more technologies. This species is universally known as D3v PF3 (Developer PFE). Not everyone really knows their habits and role and, as a consequence, sometimes it’s hard for customers to engage them. Their specialty is problem...
19 May 2012
Top Things to Consider When Troubleshooting Complex Application Issues
1- For reactive incidents: “Bring the engineer onsite because it is going to be easier to isolate the problem.” This is the most common misconception I’ve heard. Let me explain: most complex problems require deep debugging sessions. Collecting the necessary information is the easy...
3 Oct 2011
CSI is Cool, But What About Lieutenant Columbo?
OK, you may be wondering, “If this blog is supposed to be a technical blog, why is he talking about movies?” Here it is: It’s inevitable to compare all those people that work for support teams isolating software problems, myself included, with the folks from CSI. To be honest, it’s a very fair comparison...
12 Aug 2008
The Microsoft Interview Process – Videos, Articles and Material
VIDEO WITH MICROSOFT RECRUITERS PART 1 http://channel9.msdn.com/ShowPost.aspx?PostID=18472 PART 2 http://channel9.msdn.com/ShowPost.aspx?PostID=18718 PART 3 http://channel9.msdn.com/ShowPost.aspx?PostID=19171 BOOKS ABOUT THE INTERVIEW PROCESS How Would You Move...
16 Jul 2008
If I Only Could Change the Interview Process
I think Microsoft has one of the best interview processes of any major corporation around. There are other companies that use a similar approach; others, I know, use a very different approach. Despite the fact that I like our interview process, a colleague asked me a few days ago, what I’d change in...
16 Jul 2008
Who Is More Creative?
Not so long ago I had an interesting Messenger conversation with a great friend of mine that is a developer lead for one of the three top game companies. All started when he was telling me about the skills he was looking for to hire new developers. We both agreed that all software areas demand a lot...
9 Jul 2008
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