Res Ipsa Loquitor

Deo Melgaco's Web Log

March, 2006

  • Res Ipsa Loquitor

    The Problem Resolution Framework

    • 2 Comments
    Looking to go from the scientific method to something tightly related to the problem resolution in technical support, members of my team in Microsoft and I started to shape what we named Problem Resolution Framework. Based on the scientific method, tt...
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