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    New Features : Exchange 2010 & Unified Messaging


    You can consider this as part of previous post which talks about Outlook & voice mail. In this post, i just want to concentrate with respect to Exchange 2010 and its unified messaging features introduced. Exchange Server 2010 offers unprecedented flexibility over traditional voice mail systems that improve daily productivity by consolidating e-mail and voice mail onto one inbox. Unified Messaging also gives users unique and powerful new ways of accessing their information with a telephone, computer, or mobile device. It provides:

    • Triage voice mail immediately upon arrival via the Voice Mail Preview speech-to-text capabilities to act upon voice mail quickly and efficiently without a telephone or computer speaker.

    • Manage your voice mail and e-mail systems from a single platform. Enable end users to create customized greetings and individual call transfer options.

    • Manage Unified Messaging using scriptable commands to easily create customizable workflows.

    • Build highly available and reliable Unified Messaging infrastructures to match an organization's needs.

    • Light up the Message Waiting Indicator on your phone to announce the arrival of a new voice mail message.

    Functional Descriptions

    Voice Mail Preview:
    Exchange Server 2010 will facilitate the cumbersome task of navigating through voice messages. With Exchange Server 2010 speech-to-text translation, the user can read the contents of the audio recording in the same fashion they would read an e-mail. Furthermore, if the resulting voice messages are opened using Microsoft Office Outlook 2010, the text of the voice mail preview will become "actionable". Recognized names, contacts, and phone numbers will all be identified with icons that the user can select to add contacts, call using Office Communicator, or send e-mail. To facilitate navigation of the audio, clicking in the text will cause the voice mail to jump to that word and continue playing.

    Protected Voice Mail:
    Exchange Server 2010 solves the problem of unauthorized distribution of the messages by securing the message content, specifying the users who may access that content, and the operations that they may perform on it. It uses Active Directory Rights Management Services to apply Do Not Forward permissions to voice messages that are designated either by the sender (by marking the message as private) or by administrative policy. This prevents the forwarding of protected voice mails in a playable form to unauthorized persons, whatever the mail client used.

    Message Waiting Indicator (MWI):
    Now with Unified Messaging, users are notified of the presence of new/unread voice mail by lighting the lamp and providing a count on their supported desk phone. Additionally, users can configure their text messaging notification account to receive the beginning content of the voice mail preview in the SMS.

    Auto Attendant: 
    Users are often looking for a person in an organization, but are unsure of the extension or exact phone information. Exchange Unified Messaging’s Auto Attendant enables users to easily navigate to the person they are trying to reach when calling an organization with either the telephone keypad or speech inputs to navigate the menu structure, place a call to a user, or locate a user and then place a call to that user. An auto attendant gives you the ability to:

    • Create a customizable set of menus for callers

    • Define informational greetings, business hours greetings, non-business hours greetings, and holiday schedules

    • Describe how to search the organization's directory and connect to a user's extension

    • Enable external users to call the operator

    Call Answering Rules:
    Unified Messaging enables users to have more control over their call flows. For a salesman, this could mean the difference between sending an important sales lead to his voice mail instead of finding him on his cell phone or home phone. Call Answering Rules present callers with custom greetings, Find-Me, and call transfer options, in addition to leaving a voice mail. Moreover, these rules can be preceded by conditions (such as caller-IDs, time-of -day and Exchange free/busy status), giving end-users greater control over how they can be reached over the phone.

    Outlook Voice Access:
    Users now have control over their Inbox with Outlook Voice Access via a telephone keypad or voice inputs. This enables anywhere access to their mailbox when a user is away from a computer or Internet-connected device. Now users no longer have need to worry about being late for appointments or being disconnected when traveling, as they can instantly call into their mailbox to manage their calendar, contacts, and e-mail.

    Language Support:
    More users can now listen to and interact with their e-mail and voice mail in their native language or dialect. Exchange Server 2010 offers a broad range of language support with support for 16 languages including three varieties of English, plus Mandarin, Cantonese, European and North American versions of Spanish and French, and several other European languages.

  • Le Café Central de DeVa

    Checking Voicemail in Outlook


    Do you know that if voice mail is enabled on your account, you will be able to listen to your voice mail from your mobile phone and read it in your Inbox? Yes, that’s true. It’s not just only that; also you’ll receive a text message on your phone to alert you that you have new voice mail and show you part of the voice message. You can also hear your e-mail and calendar information over the phone and manage them using your voice. I got this video shows you (click ‘n’ download it) all of the new and exciting features that are found within Outlook voice mail.

    Checking voice mail in Outlook: Also i got one more video shows if your organization is running both Exchange Server 2007 and Outlook 2007, users can check voice mail messages from their Outlook inbox.

    Microsoft Office System Video: Checking Voice Mail in Microsoft Office Outlook
  • Le Café Central de DeVa

    விண்டோஸ்-7 (in Tamil)



    2001ல் விண்டோஸ் எக்ஸ்பி இயங்கு மென்பொருளை வெளியிட்டது. மைக்ரோசாப்ட். மிகுந்த வரவேற்பைப் பெற்ற இந்த மென்பொருளைத் தொடர்ந்து விஸ்டாவை வெளியிட்டது. மைக்ரோசாஃப்ட் நிறுவனம் விண்டோஸ்-7 எனும் புதிய ரக சாஃப்ட்வேரை உலகெங்கிலும் வியாழக்கிழமை (இன்று) அறிமுகப்படுத்தியுள்ளது.

    My Idea TV Commercial - Collaboration

    உலகிலுள்ள கம்ப்யூட்டர்களில் 90 சதவீதம் பேர் மைக்ரோசாஃப்ட் நிறுவன சாஃப்ட்வேரைப் பயன்படுத்துகின்றனர். இந்நிறுவனத்தின் புதிய சாஃப்ட்வேர் குறித்து ஏற்கெனவே சோதனை அடிப்படையில் பயன்படுத்திப் பார்க்கப்பட்டது. இது சிறப்பாகச் செயல்படுவதாக கருத்துகள் வெளியானதைத் தொடர்ந்து இதை அறிமுகப்படுத்தியுள்ளது.

    7 Second Demos: Faster Wake-up

    இப்புதிய சாஃப்ட்வேர் பல்வேறு சிறப்பம்சங்களை உள்ளடக்கியது. விரைவாக இயங்குவதோடு, டச்-ஸ்கிரீன் வசதிகளையும் உள்ளடக்கியது. விஸ்டா அறிமுகமாகி மூன்று ஆண்டுகளுக்குப் பிறகு இது சந்தைக்கு வந்துள்ளது. விஸ்டா சாஃப்ட்வேர் செயல்பாட்டில் அதிருப்தி அடைந்த வாடிக்கையாளர்கள், வர்த்தகர்களுக்கு மிகச் சிறந்த தீர்வாக இப்புதிய சாஃப்ட்வேர் அமையும் என இந்நிறுவனம் தெரிவித்துள்ளது.

    7 Second Demos: Preview

    ""கடந்த 10 ஆண்டுகளில் வெளியான சாஃப்ட்வேரில் மிகச் சிறந்த தயாரிப்பாக இது அமையும்,'' என்று கம்ப்யூட்டர் ஆய்வாளர் பிரெண்டன் பார்னிக்கிள் கூறினார். விஸ்டா வெளியீடு மூலம் நிறுவனத்துக்கு ஏற்பட்டிருந்த சரிவு, இதன் மூலம் ஈடுகட்டப்படும் என்று அவர் நம்பிக்கையுடன் குறிப்பிட்டார். 

    மைக்ரோசாஃப்ட் நிறுவனத்தின் லாபத்தில் 50 சதவீதம் விண்டோஸ் சாஃப்ட்வேர் விற்பனை மூலம் கிடைக்கிறது. அந்த வகையில் இப்புதிய தயாரிப்பு மிகச் சிறந்த பங்களிப்பை அளிக்கும் என நம்புவதாக நிறுவனத்தின் தலைமை செயல் அதிகாரி ஸ்டீவ் பால்மர் தெரிவித்தார்.

  • Le Café Central de DeVa

    Preview : Click-to-run technology


    Microsoft introduces “Click-To-Run” technology for downloading trial and purchasing. For people who want to try or buy Office 2010 on existing PCs, Microsoft is unveiling Click-to-Run, a new and enhanced download experience for consumers.


    • Click-to-Run makes it easier than ever for customers to try or buy Office digitally by significantly reducing the time and effort required to download Office 2010 over the Internet.
    • Click-to-Run automatically downloads and installs any software patches when connected to the Internet, helping people maintain and keep their Office software up-to-date.
    • Click-to-Run uses virtualization technology so it allows customers to maintain multiple versions of Office. This enables them to try Office 2010 side-by-side with the existing version of Office.
    Video: You can know more this from the following Silverlight video.

    In this video. John Jendrezak and Trevor McDiarmid give us a first look at Click-to-Run, an innovative new Electronic Software Distribution (ESD) technology for Office 2010 that  utilizes Microsoft’s streaming and virtualization technology (AppVirt - you learned a great deal about this technology right here on Channel 9...).   It's great to see application virtualization in the mainstream. Note that this is essentially a commercial for the new technology in Office 2010.

  • Le Café Central de DeVa

    Video : What’s new in Microsoft Outlook 2010


    As part of the upcoming release of Microsoft Office 2010, see what's new in Microsoft Outlook 2010.

    See What's New in Microsoft Outlook 2010
  • Le Café Central de DeVa

    My First Preview : Outlook 2010 – Calendars & Inbox


    I want to share couple of relevant information with respective Outlook 2010 CTP with respect to Calendars.

    Outlook has adopted the Ribbon in the Inbox and all throughout Outlook.

    The purpose of the Ribbon in Outlook is to help you become more efficient in getting your work done – be that processing e-mail in your Inbox (Mail Home Tab), managing your Calendar (Calendar Home Tab), or doing work in Tasks (Tasks Home Tab).

    Feature called “Quick Steps” available in Outlook. It is easy-to-use one-click buttons which perform multiple actions at once. Well, you can customize that one also – if you want to make your Outlook sophisticated with the use of this new feature.

    To more learn about this, you can refer the blog post about Introducing Quick Steps by Melissa Macbeth, Program Manager …

    Experience with Conversation. Try with the Conversations experience in Outlook 2010, its an entirely new way to take control of your Inbox.

    Certainly this will be the whole new level by allowing all of your email to look, act, and function as smart groups of related messages.

    Even if you want to slim down the conversation, you can use the same conversations drop-down feature – which helps us to hide the bulkier (even if it is) conversation thread too. If you want to read more on this, you can refer the blog post “What’s up with my Inbox in Outlook 2010 from Michael Affronti, Product Manager and learn how these features were designed to help you get through your email faster than ever before.

    • Easier way of create & manage meetings: If an e-mail conversation gets to a point where a meeting would be more useful, just click Meeting Reply to set up a meeting with the people involved in the conversation. It will copy the content of the e-mail conversation into the meeting request, to help keep you within the context of what has already been discussed, and add the recipients to the invitation.

    Also we can try easily searching the appointments using “Search Contextual Tab”.

    If you want to view the “new schedule view”, you can view multiple calendars horizontally - very effective way to help teams organize meetings. If you want to try read more on this, you can refer the blog post from Rainer Schiller, Outlook Program Manager.

    • Working with Calendar Preview: Now if we want to try something with respect to Meeting requests, we can see what’s new with this version – you can feature with “Calendar Preview”. 

    screenshot of calendar preview in reading pane

    This shows a slice of your calendar in the meeting request allowing you to read the request and check that date on your calendar at the same time – this saves your time by combining two steps – read meeting request & see if you’re available in your calendar

    screenshot of meeting series calendar preview in reading pane with labels for the buttons

    If you want to learn more, you can get detailed blog post from Tom O’Neil on this. Also i request you to try checking the Microsoft Office Outlook team Official blog site to get more update about Outlook 2010 and so on.

    Certainly these are some of my my favorite features in Outlook 2010, and I hope you like it too. I will keep you posted more on this…

  • Le Café Central de DeVa

    DevMSG - Outlook profile customization – available options


    “We want to be able to have the users in our company log on to outlook without having to configure anything?

    Is there a way that I could automate a profile creation  once the user opens up Outlook? 

    Or is this something that will have to be done manually? 

    We have around a 100 users and they are located at different locations throughout our organization spread across the country?”



    Usually we get such queries to automate the custom profiles using PRF and they look for script whether this can be done or not by using MS Messaging API’s. First we don’t have any messaging API which is exposed for this – no programming dev support available for the above requirement.

    But we have alternate available…

    If this requirement is for Outlook 2003 then, you need to try with PRF files. Outlook 2003 can use PRF files, they are text files describing how the MAPI profile should look like. You need to check out the Office 2003 resource kit for more info


    If you try with Outlook 2007 then, you need to use the Office Customization Tool to modify profile settings and create a new PRF file that includes those settings. If you have an existing PRF file then you can specify the file by using the Office Customization Tool, and the Outlook profile settings will be included in your Setup customization file.

    If your earlier PRF file specifies Internet Mode Only (IMO) settings, create a new PRF file by using the Office Customization Tool, and then export the settings to a PRF file.

    Check if you have the latest SP for Office 2007.

    As a security measure, PRF's can only be imported using the /importPRF switch. See http://www.outlook-tips.net/howto/commandlines.htm for help using switches.

    Note : /importprf prffilename:

    Launches Outlook and opens/imports the defined MAPI profile (*.prf). If Outlook is already open, queues the profile to be imported on the next clean launch.

    Please check these links:

    Customize Outlook profiles by using an Outlook Profile (PRF) file

    Apply an Outlook Profile (PRF) File to configure Outlook profiles

    Create an Outlook Profile File (*.PRF)

    Importing .PRF Files Into Outlook 2007 in Vista

    Customizing Outlook Profiles by Using PRF Files

  • Le Café Central de DeVa

    Have questions from Office 2010 International Customers?


    Are you try with Office 2010 and got questions that needs to be answered like the following:

    * Is the Microsoft Office 2010 Technical Preview available in my language?
    * Even though the Microsoft Office 2010 Technical Preview is not available in my language, can I still input text and edit files using my language?
    * Where can I find more information about Microsoft Office 2010 proofing tools?

    you can find answers for the above and more on the Office International blog post

  • Le Café Central de DeVa

    Exchange 2010 – Code complete & on its way for general availability


    I went through the MS Exchange Team blog post http://msexchangeteam.com/archive/2009/10/08/452775.aspx titled “Exchange 2010 is Code Complete and on its way to General Availability”.

    It’s nice to hear that Exchange 2010 is Code Complete & it has been sent to early adopters for one final look before its public release. This Release to Manufacturing (RTM) milestone - way to general availability and the launch at Tech·Ed Europe 2009 (http://www.microsoft.com/europe/teched/) in early November. Wow, good job!!

    Top ten reasons for Upgrade:
    Microsoft Exchange Server 2007 is designed to deliver increased protection for your business and give anywhere access for your employees, while being operationally efficient to deploy, manage and maintain. Should you upgrade? Here are ten reasons for you to consider. http://www.microsoft.com/exchange/2007/evaluation/topreasons.mspx 

    Technical resources available:

     Read the Exchange 2010 Product Overview

     Review the Exchange 2010 FAQ

     Watch Exchange 2010 Videos

     Download the Release Candidate Today

    To try, you have three options:

    Trial Software: Trial Software

    The new Exchange Server 2010 Release Candidate is here. Download this 120-day free release candidate version and try the new features in your own environment. When you register for the Exchange Server 2010 RC software you will automatically receive valuable product evaluation resources assembled in one convenient location.

    Please review the Microsoft Exchange Server 2010 system requirements before you proceed. The Microsoft Exchange Server 2010 RC software is available in the following language: English

    Virtual Hard DriveVirtual Hard Drive Virtual Hard Drive

    The Microsoft VHD Test Drive Program provides customers with an enhanced server-based software evaluation experience that’s faster, better supported, and more flexible. You can now access the entire catalog of pre-configured Microsoft and partner products and solutions in the VHD format and start evaluating and testing today.

    Online TrialOnline Trial Online Trial

    Experience the new world of Software plus Services through Microsoft Exchange Online, which enables you to try all the messaging and calendaring functionality you need with none of the administrative burden.

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    Outlook 2003 & GPO : Removing extra line breaks in plain text messages


    I tried to play around with Outlook 2003 and GPO. I thought to disable the outlook 2003 option 'Remove extra line breaks in plain text messages' for the client systems. I thought to do this whether we can try with any registry setting or GPO?

    Later i done the same with GPO like this.

    In Outlook 2003, it's:
    PART "Automatically clean up plain text messages" CHECKBOX
    KEYNAME Software\Policies\Microsoft\Office\11.0\Outlook\Options\Mail
    VALUENAME AutoFormatPlainText

    Also you can refer the KB: http://support.microsoft.com/default.aspx/kb/287816
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