Zune Software: Installation failed with error code 0x80070643


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Zune Software: Installation failed with error code 0x80070643

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Recently I tried to install Zune Software in my PC, encountered installation failed with the error code: 0x80070643 and message “Setup must stop because the required package ‘Zune"’ didn’t install.

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Done research and found the following Microsoft support knowledge base article – states that “A required component cannot be installed when you try to install the Zune software”. This issue may occur when software updates that are required by the Zune software are not available when you try to install the Zune software. The following required updates are available from the Microsoft Update website: 

  • The .NET Framework 2.0
  • Microsoft Error Reporting
  • XMLLite
  • Windows Format SDK

To obtain all required updates in one package, follow these steps:

  1. Verify that you have administrative rights to install software.
  2. Make sure that you have sufficient free space to install the Zune software. For more information about system requirements for Zune, visit the following website: http://www.zune.net/products/software/minsystemreqs.htm
  3. Click the Download button on the following page to install the update package:  http://go.microsoft.com/fwlink/?LinkID=104738
  4. In the dialog box that appears, click Run to start the installation process.
  5. The installation should start automatically. If you are prompted, type the name of the folder where the files will be extracted.
  6. When the files are copied to the folder, open the folder, and then double-click Startzune.exe to install the Zune software.

 

This resolved the issue. Based on the above support KB, you may also receive one of these error messages when trying to install the following products:

  • The Microsoft .NET Framework 2.0
  • Microsoft Windows Media Format 11 runtime
  • Microsoft Error Reporting 2.0
  • XMLLite
Additionally, the installation cannot continue.

Happy troubleshooting!!

  • We tried this method and it didn't work.  We've been trying to get our new WP7 working and have been hung up on the installation of Zune.

  • I also am having problems getting Zune to install on my Vista 64 machine. I will try the correction outlined above.

  • I also am having problems getting Zune to install on my Vista 64 machine. I will try the correction outlined above.

  • I also am having problems getting Zune to install on my Vista 64 machine. I will try the correction outlined above.

  • I've had this problem too which is a bit frustrating because I beleive it's the only way to get music onto my WP7

  • I resolved Zune installation 0x80070643 error on my box today, blogged in case helpful to others: jianchun.wordpress.com/.../trouble-shooting-zune-installation-error-0x80070643

  • I ran into Zune setup error 0x80070643 on my box and found it was an incorrect AppData registry. Blogged here in case helpful to other people: jianchun.wordpress.com/.../trouble-shooting-zune-installation-error-0x80070643

  • I tried what said above and still can not install

  • This has been a problem with my WIN7 Pro Machine for over a year

  • is not installing on my computer an error code in appearing\

  • le code puk et code pin dee carte modem maroc telecom

  • CAN'T INSTALL ZUNE....and I have error  0x80070424 and code 643

    Can somebody help me

  • MIRCEA, You can refer: answers.microsoft.com/.../8516868c-405c-4880-8776-53a735d98c0f

  • The last post worked for me. deleted zune folder from program file and re-install zune again.

  • I deleted the 'Zune' folder in my program files and then I tried to install it and it worked! So just try to go to 'Program Files' and then search for 'Zune' and delete 'Zune'. It will probably work

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