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  • Le Café Central de DeVa

    Outlook : How to regenerate free/busy information using MFC MAPI?

    • 4 Comments

    Recently one of my customer reported that Outlook is not showing latest free/busy information for selected users.

    Initially they tried the following steps for the affected users:
    Exit Outlook
    Open Command prompt > Open Outlook with cleanfreebusy switch (outlook.exe /cleanfreebusy)
    It failed to resolve the issue.  

    During troubleshooting we noticed that these issue may occur because a mailbox property does not correctly reference a hidden message in the mailbox, which is related to free/busy publishing.

    We tried the below steps for the affected user to re-generate free/busy information:

    Exit Outlook.
    Make sure that the profile is in online mode. You can change this or create new one using Mail item in Control Panel.
    Download latest MFC MAPI editor (http://mfcmapi.codeplex.com)
    Start the MFCMAPI.exe >  click OK.  

    image

    On the Session menu, click Logon.
    In the Profile Name list, select the profile for the mailbox, and then click OK.
    Double-click the Mailbox Store.
    In the navigation pane, click Root Container.

    image

    In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.
    In the navigation pane, expand Root Container, expand Top of Information Store, and then click Inbox.
    In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.

    image

    In the Information Store: Inbox dialog box, click Exit on the File menu.
    Exit MFC MAPI.

    Finally at Windows, you should click Start, click Run, type outlook.exe /cleanfreebusy, and then press ENTER – this will regenerate the free/busy information for that specific user mailbox.

    image

    Hope this helps.

  • Le Café Central de DeVa

    Download and Trails : Exchange Online, Exchange Server 2013 and Office Professional Plus 2013

    • 0 Comments

    Exchange Online
    Sign up now for a 30-day free trial of Office 365, which includes Exchange Online.
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    You can also try the new Exchange Online with Office 365 Enterprise Preview.
    Try now | Learn more

    Exchange Server 2013
    Try a free 180-day evaluation of Exchange Server 2013.

    Download Now

    There are a range of licensing options for Exchange Server.
    Learn more

    Office Professional Plus 2013
    Download Now

  • Le Café Central de DeVa

    Download: Microsoft Exchange Server 2013 Help

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    Happy New Year wishes to all… Now you can download the Help content for Microsoft Exchange Server 2013 Hybrid Deployments and the Release to Manufacturing (RTM) version of Microsoft Exchange Server 2013. Each Help file related to Microsoft Exchange 2013 is in a compiled HTML help format.
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