Some of you might know that I have been busy working on the next build of the Support Debugging Tool for Microsoft Dynamics GP. If you did not know... well... you do now.

I have a wish list of features based on feedback from colleagues and the partner community as well as my own ideas for enhancements. I have been slowly working my way through this list and even though there is still more work to be done, I wanted to give you the benefit of the work completed already.

So, we have released Build 10 of the tool on PartnerSource. The download links for the pages are below.

Here is a summary of the features and enhancements added:

• ScreenShot
  ScreenShot is a tool that will capture screen shots of all open windows in the Microsoft Dynamics GP system and email them along with a detailed System Summary Report and optional copies of the Dynamics.set and Dex.ini files.  
   
  
   
  
   
• Security Profiler
  The Security Profiler window has been enhanced to provide more information about security issues.  It can now be set to automatically open when an error occurs so that you can immediately see the cause.  You can print the contents of the window or even better, export to file or email a log of the information.  This log can be emailed to your administrator, so they can see the issues and the cause on their system.
   
• Resource Information
  The Resource Information window has been enhanced to provide better search capabilities with options for Exact Match, Begins With and Contains searching as well as turning off case sensitivity.  A Search Again button has been added so that you can keep searching for resources that match your criteria in all available dictionaries.
    
• Security Information
  The new Security Information window can be opened using a right mouse click context sensitive menu or the Security button from the Security Profiler and Resource Information windows. This window will display a full break down of the security status for a selected resource for a specified user and company combination. It can then be used as a launch pad to open the security windows to make changes.
   
  For v8.0 & v9.0: It will show the security settings for the user and the user's class.
   
  For v10.0: It will show the Security Tasks and Roles that the user is assigned to that grant access to the resource and customisation selected from the Alternate/Modified Forms and Reports ID. It will also show the Security Tasks and Roles available on the system that are linked to the selected resource.
    
   
   
• Administrator Settings
  This new "Advanced Mode" window is used to set default settings for the tool, including the administrator's email address, whether ScreenShot adds the Dynamics.set and Dex.ini files as attachments and whether the Security Profiler window should open automatically when there are errors or warnings.

There have also been a number of minor tweaks to the code to improve functionality and performance.  Please download this latest version and get it installed on all your customer sites.

Downloads

Support Debugging Tool for Microsoft Great Plains 8.0 (link broken go to the portal)

Support Debugging Tool for Microsoft Dynamics GP 9.0

Support Debugging Tool for Microsoft Dynamics GP 10.0

NOTE: The tool is posted on PartnerSource  and so can be download by partners.  If you are a customer, you will need to obtain the tool through your partner. Any feedback or questions about the tool will be handled via the GP developer newsgroup.

Have a look at Mariano Gomez's great post with his take on the latest features added to Build 10.

For other related articles and posts have a look at the Support Debugging Tool Tag page.

[Edit] Please check out the Support Debugging Tool Portal page, your one-stop-shop for all things relating to the Support Debugging Tool.

Please post your feedback as comments, I would love to know how the new features work for you. 

David

21-Dec-2008: Added link to Mariano Gomez's blog post.

06-May-2009: Added link to the Support Debugging Tool Tag page.

10-Mar-2010: Added link for Support Debugging Tool Portal page.

30-Aug-2011: Added screenshots of ScreenShot and System Status.