Over the last few months I have been working hard on the next build of the Support Debugging Tool for Microsoft Dynamics GP. After just over 130 hours of development, testing and documenting it is finally ready for release. I have made over 30 significant changes to the tool which will make the existing features more robust as well as adding functionality and some completely new features.
Below is a summary of the changes made for releases 8.00.0011, 9.00.0011 and 10.00.0011, I have divided them into logical sections:
I must send a huge thank-you to Mariano Gomez and Robert Cavill for their tireless help in beta testing each of the changes made. There are many issues that you won't see because they were found during beta testing and fixed.
Also, credit must go to Mariano for his post on Sending emails with Collaboration Data Objects (CDO) and Dexterity which forms the basis of the emailing by SMTP (Simple Mail Transport Protocol) functionality now in the Support Debugging Tool. Mariano also assisted with getting the code fine tuned to correctly handle the SMTP Server Authentication modes.
Thanks guys for your invaluable assistance.
I would also like to thank my colleagues in the Microsoft Dynamics GP support team for the Asia Pacific region. They have supported me and allowed me to dedicate a significant amount of time to the Support Debugging Tool project.
For downloads, please see the Support Debugging Tool Portal Page:
Support Debugging Tool Portal
The Support Debugging Tool is a custom built tool to provide additional capabilities to troubleshoot issues and is not part of the standard Microsoft Dynamics GP released application. Technical support for this tool is not handled via the standard support systems and instead is provided via the public Microsoft Dynamics GP Community Forum. You can use the link below to access the forum:
To assist the partners and Microsoft employees who monitor the forum for these questions, please prefix any subject lines with the initials "SDT: ".
For more information, please see the Support Debugging Tool Portal Page:
Please post your comments on what you think about the new features. Also tell us what other features to assist in supporting and debugging Microsoft Dynamics GP you would like to see in the Support Debugging Tool.
10-Mar-2010: Added link for Support Debugging Tool Portal page.
16-May-2013: Updated More Information and Downloads to link to Support Debugging Tool Portal page.
PingBack from http://blogs.msdn.com/developingfordynamicsgp/archive/2008/07/21/hybrid-changing-screen-colours-depending-on-company-example.aspx
Build 11 of the Support Debugging Tool for Dynamics GP is now available. Dave Musgrave has all the details
For those Dynamics GP Partners out there, there is a new version of the Support Debugging Tool
Posting from DynamicsAccounting.net
Posting from the Dynamics GP Blogster
My favorite GP guru David Musgrave , has been working tirelessly on the next release of the GP Support
First of i would like to thank you for this nice tool.
We have a multi-company installation of GP and we used to use the vba script to change the color of each company. After we have installed the support debugging tool the vba script has been disabled
(Please note that we didn't disable the script). The support debugging tool is not displaying the corerct color for the correct company for some reason.
Would you please help us in this issue.
Thanks for the feedback.
Have you enabled the company background colours in Administrator Settings?
Have you set each workstation to point to a single shared Support Debugging Tool setup (debugger.xml) file?
If you have further questions, it would be best to post in the newsgroup as mentioned in the Downloads section above.
Thank you for your help.
I have posted this question to the newsgroup as it didn't work.
I am so sorry to post the previous questions here :)
Thank you again.
You will need to remove the VBA code and use the Support Debugging Tool for your company colours. Please note that the Support Debugging Tool stores the colour data in the DUOS table in the same way that the VBA code I created does. So the colours should already be set, you just need to activate the feature from the Administrator Settings window.
I also responded on your newsgroup post.
Post from Janakiram M. P.
Just to let you know that the issue you found with the company colours not changing when switch companies has been fixed in the upcoming build 12 release.
Posting from DynamicAccounting.net
I have no problem sending emails with the admin account in GP but I can't send emails using my regular user account. I am using GP 9.0 and Outlook 2010. Which means none of our users can send email with their screenshots. A feature I was really hoping to implement.
Any help would be greatly appreciated.
What happens when you try to send email as a regular user? If using Outlook mode, you will need to make sure that Outlook is installed, configured and running for that user. Maybe you should use the direct SMTP method which does not require a mail client.
PLEASE READ BEFORE POSTING
Please only post comments relating to the topic of this page.
If you wish to ask a technical question, please use the links in the links section (scroll down, on right hand side) to ask on the Newsgroups or Forums. If you ask on the Newsgroups or Forums, others in the community can respond and the answers are available for everyone in the future.