This is the portal page for the Support Debugging Tool for Microsoft Dynamics GP. Find this page using the shortened URL: http://aka.ms/SDT

For v10.0, GP 2010 (v11.0) & GP 2013 (v12.0): Current release is Build 17 hotfix (Last Modified: 09-Apr-2013).
For v9.0: Final release is Build 14 (Last Modified: 25-Nov-2010).
For v8.0: Final release is Build 12 (Last Modified: 09-Mar-2010).

Overview

The Support Debugging Tool is a free Dexterity built application which contains a collection of utilities and tools to make the task of supporting, developing and debugging Microsoft Dynamics GP easier and faster.

The tool currently contains two modes of operation; Standard Mode and Advanced Mode. Advanced Mode features require system administrator or database owner (dbo) privileges and require expertise in Dexterity and/or SQL Server administration.

Standard Mode includes the following features; Manual Logging Mode, Individual Logging Mode, Dex.ini Settings, Resource Information, Security Profiler, Security Information, Configuration Export/Import , ScreenShot and Send Email.

Advanced Mode features include; Automatic Debugger Mode, Dictionary Control, XML Table Export, XML Table Import, Runtime Execute, SQL Execute, Configuration Maintenance, Administrator Settings and Dex.ini Configuration.  

PowerPoint presentation on the Support Debugging Tool is attached to the bottom of this page. 

Release Announcements 

Below are the links for the various release announcement blog posts, please review these posts to see the features added and fixes made for each build:

30-Jul-2008: Support Debugging Tool for Microsoft Dynamics GP 

03-Sep-2008: Support Debugging Tool - The wait is over  

18-Dec-2008: Support Debugging Tool Build 10 released 

05-Jun-2009: Support Debugging Tool Build 11 released 

17-Feb-2010: Support Debugging Tool Build 12 released 

01-Mar-2010: Support Debugging Tool for Microsoft Dynamics GP 2010 Beta

10-Mar-2010: Update to Support Debugging Tool For Build 12

13-May-2010: Support Debugging Tool Build 13 released

02-Dec-2010: Support Debugging Tool Build 14 released

30-Jun-2011: Support Debugging Tool Build 15 released

26-Jul-2011: Support Debugging Tool Build 15 update released

06-Jan-2012: Support Debugging Tool Build 16 released

13-Jul-2012: Support Debugging Tool Build 16 Hotfix released

21-Dec-2012: Support Debugging Tool Build 17 released

25-Jan-2013: Support Debugging Tool Build 17 hotfix released

12-Apr-2013: Support Debugging Tool Build 17 hotfix 2 released

Frequently Asked Questions

These blog posts provide lots of additional information (including an extensive FAQ list) for the Support Debugging Tool:

• Installing the Support Debugging Tool for Microsoft Dynamics GP FAQ
   
• Common Support Debugging Tool Myths - Fact or Fiction?
   
• The Creation of the Support Debugging Tool
   
• 21 Reasons why every workstation should have the Support Debugging Tool installed
   
• How to configure SQL Profile Tracing using the Support Debugging Tool
   
• Understanding the Support Debugging Tool Series

Conference Session Materials

Below are the links to download the session materials (newest at the top), which including step by step installation instructions:

Convergence 2012: CSGP19 Administering Microsoft Dynamics GP Like a Pro with the Support Debugging Tool (6.72MB)

Convergence 2012: CSGP23 Advanced Microsoft Dynamics GP Administration with the Support Debugging Tool (6.72MB)

Convergence 2012: The Support Debugging Tool Training Workbook (2.74MB)
 

Convergence 2011: CSGP14 - Administering Microsoft Dynamics GP like a Pro with the Support Debugging Tool (10.7MB)

Tech Conference 2011: Development Troubleshooting with the Support Debugging Tool (5.33MB)

Convergence 2010: CSGP29 - Tools for Administering Microsoft Dynamics GP like the Pros (7.12MB)

Tech Conference 2009: Troubleshooting your Developed Solution (13.4MB)

Conference Videos

Below are the links to watch the videos from the conferences. (You might need a valid password to open these links.):

Convergence 2011: CSGP14-R1: Administering Microsoft Dynamics GP Like a Pro with the Support Debugging Tool

Convergence 2010: CSGP29 - Tools for Administering Microsoft Dynamics GP like the Pros

Downloads

Below are the PartnerSource links for downloading the Support Debugging Tool:

Unsupported versions

Support Debugging Tool for Microsoft Great Plains 8.0  (Direct Link) *

Support Debugging Tool for Microsoft Dynamics GP 9.0  (Direct Link)

Supported versions

Support Debugging Tool for Microsoft Dynamics GP 10.0  (Direct Link)

Support Debugging Tool for Microsoft Dynamics GP 2010 (v11.0)  (Direct Link)

Support Debugging Tool for Microsoft Dynamics GP 2013 (v12.0)  (Direct Link)

NOTE: The tool is posted on PartnerSource  and so can be downloaded for free by partners.  If you are a customer, you will need to obtain the tool through your partner. Any feedback or questions about the tool will be handled via the Microsoft Dynamics GP Community Forum.

* Support Debugging Tool version 8.0 requires the Dexterity 8.00m88 runtime update . Direct download links: DY800m88, DP800m88 & IntlDex800m88.

Support Information 

The Support Debugging Tool is a custom built tool to provide additional capabilities to troubleshoot issues and is not part of the standard Microsoft Dynamics GP released application. Technical support for this tool is not handled via the standard support systems and instead is provided via the public Microsoft Dynamics GP Community Forum. You can use the link below to access the forum:

http://community.dynamics.com/forums/32.aspx

To assist the partners and Microsoft employees who monitor the forum for these questions, please prefix any subject lines with the initials "SDT: ".

Other Articles and Posts

For other related articles and posts have a look at the Support Debugging Tool Tag page.

The Support Debugging Tool also has its own Twitter Hash Tag: #MSDYNGPSDT.

Comments and Feedback

Please provide comments, feedback and suggestions for the Support Debugging Tool to help us understand how you use the tool and how we can improve it.

04-May-2010: Added Convergence Atlanta 2010 Materials download link.

13-May-2010: Updated for Support Debugging Tool build 13 release.

02-Dec-2010: Updated for Support Debugging Tool build 14 release.

30-Mar-2011: Updated runtime update links and added new conference session materials download links.

18-Apr-2011: Updated page with Convergence 2011 related links.

20-Apr-2011: Added Link to Common Support Debugging Tool Myths - Fact or Fiction? post.

30-Jun-2011: Updated for Support Debugging Tool build 15 release.

26-Jul-2011: Updated for Support Debugging Tool build 15 update release.

05-Sep-2011: Added links from recent Support Debugging Tool posts.

08-Oct-2011: Adjusted page to show unsupported versions.

06-Jan-2012: Updated for Support Debugging Tool build 16 release.

16-Jan-2012: Added link to How to configure SQL Profile Tracing using the Support Debugging Tool post.

19-Jan-2012: Added Details of Support Debugging Tool Twitter Hash Tag: #MSDYNGPSDT.

30-Mar-2012: Added Convergence 2012 Session Materials links.

26-Jun-2012: Added link to Understanding the Support Debugging Tool Series.

13-Jul-2012: Updated for Support Debugging Tool build 16 hotfix release.

21-Dec-2012: Updated for Support Debugging Tool build 17 release.

25-Jan-2013: Updated for Support Debugging Tool build 17 hotfix release.

12-Apr-2013: Updated for Support Debugging Tool build 17 hotfix 2 release.