My friend Victoria Yudin (MVP) has written a great article which has been posted on the MSDynamicsWorld.com site.

The article: The "Right" Way to Maximize the Growing Number of Online Resources for Microsoft Dynamics GP, discusses the best methods to get help from the online resources and Microsoft Dynamics GP community.  The main tips she mentions are:

1. Be specific and thorough in describing your problem.
2. Try to find the answer yourself first.
3. Be a smart "buyer".
4. Be considerate.

However, you will need to read her article to get the details.  It is well worth the time. You can also check out Victoria's post from her blog:

Maximizing Dynamics GP online resources

Note: To read the entire article, you will need to sign up for a free account, if you don't have one already.

I am a firm believer in helping people help themselves.  I am happy to point people in the right direction after they have done their own research on a topic.  This way they learn how to find the answers themselves and get a much better understanding of the problem and the subsequent solution. 

Thank you Victoria. 

David