Motorola and Industry Week are hosting an on-demand webcast. The webinar will cover the following topipcs:

  • New tools and technologies that help drive leaner field operations
  • Strategies and processes being adopted to drive service excellence
  • A perspective on the challenges and opportunities for building and sustaining profitable growth through excellence in service and parts management
  • Improving repair times and first-time fix rates
  • Increasing SLA compliance with dynamic scheduling
  • Increasing technician productivity by eliminating manual data entry
  • Reducing the billing cycle with real-time data

To watch the webinat go to http://www.industryweek.com/Eventdetail.aspx?EventID=430