There are several reasons for why an Outlook client can receive the 8004010F error when trying to download the Offline Address Book files from an Exchange Server. Additionally you can end up with some events in the application log when diagnostic logging is turned up for MSExchangeIS\Public Store,
This issue occurs if the OAB system folders are not replicating to any Exchange server. The OAB system folders must replicate to at least one Exchange server. By default, the first Exchange server in the organization contains the OAB system folders replica. However, the OAB system folders may not replicate to any Exchange server if the following conditions are true:
Event ID : 3043 Category : Replication Site Folders Source : MSExchangeIS Public Store Type : Error Generated : Date Written : Time Machine : Server_Name Message : Error 0xfffff9bb occurred while performing a site folder check for Public Folder Store "First Storage Group\Public Folder Store (EXCH1)".
Event ID : 3048 Category : Replication Site Folders Source : MSExchangeIS Public Store Type : Error Generated : Date Written : Time Machine : Server_Name Message : Error -1605 occurred while creating site folder (a-8) NON_IPM_SUBTREE\OFFLINE ADDRESS BOOK\/o=Test/cn=addrlists/cn=oabs/cn=TestOAB
Event ID : 9335 Category : OAL Generator Source : MSExchangeSA Type : Error Generated : Date Written : Time Machine : Server_Name Message : OALGen encountered error 80040107 while cleaning the offline address list public folders under /o=Test/cn=addrlists/cn=oabs/cn=TestOAB. Please make sure the public folder store is mounted and replicas exist of the offline address list folders. No offline address lists have been generated. Please check the event log for more information.
Event ID : 9331Category : OAL Generator Source : MSExchangeSA Type : Error Generated : Date Written : Time Machine : Server_Name Message : OALGen encountered error 80040107(internal ID 50101df) accessing the public folder store while generating the offline address list for address list.
Using err.exe (Microsoft Exchange Server Error Code Look-up Tool) you can look up both error codes listed in the event id descriptions:
C:\WXP\system32>err 80040107# for hex 80040107/ decimal -2147221241ecInvalidEntryId ec.hMAPI_E_INVALID_ENTRYID mapicode.h# 2 matches found for "80040107"
NOTE on MAPI Error 80040107: Every folder with in an Exchange database has an EntryID. MAPI clients such as OABgen.dll and Outlook will call OpenEntry() and use the EntryID given to gain access to folders in the Exchange Information Store. In this case the EntryID that is being referenced is to the OAB system folder. This error is returned because the folder in the information store does not exist.
RESOLUTIONTo resolve this issue, replicate the OAB system folders to at least one Exchange server. To do this, follow these steps:
PingBack from http://blogs.msexchange.org/silva/2007/05/03/oab-anyone/