Dgoldman's WebLog

The daily adventures of an Escalation Engineer

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  • Blog Post: Understanding why error code 0X8004010F is thrown when trying to download an OAB

    When it comes to downloading an OAB the following error code [ 0X8004010F ] is the biggest pain for everyone, and the most misunderstood error. The number one thing is to understand is that this error means MAPI_E_NOT_FOUND : C:\dgoldman>err 0X8004010F # for hex 0X8004010F / decimal -2147221233...
  • Blog Post: Error 0x80190194 when using an Outlook 2007 client to download a Web Distribution enabled OAB

    You can receive the following error (0x80190194) in Outlook when trying to download a Web Distribution only enabled Offline Address Book. The error 0x80190194 is an HTTP 404 error: C:\WINDOWS\system32>err 0x80190194 # for hex 0x80190194 / decimal -2145844844 BG_E_HTTP_ERROR_404 bitsmsg.h # 1 matches...
  • Blog Post: Outlook client fails to download the OAB with error 0x8004011B

    Earlier today I saw a post on one of the aliases where a customer was having issues downloading the OAB with their Outlook 2003 clients. The Outlook client was failing with the error code of 0x8004011B. I asked a few questions in regards to the customers exchange environment, and I found out that they...
  • Blog Post: The Exchange System Attendant fails to start with 9175 and MAPI Error 80040111-0286-00000000

    Often people will ask me a question like " What do you do as an Escalation Engineer at Microsoft? " Being an EE is a really exciting job because I get to see and do a lot of things that most other engineers can't or will never get a chance to do. I felt that I would talk a little about what I do as an...
  • Blog Post: Is your Outlook client downloading an ANSI or Unicode OAB?

    A Microsoft Exchange server can contain 3 different version of the OAB (OAB Version 2, OAB Version 3 and OAB Version 4). As newer versions of the Offline Address Book are created and rolled out through an organization, it can become difficult for administrators to keep track of which version of the OAB...
  • Blog Post: Troubleshooting the Outlook Send/Receive with error 0x80040119

    Another problem I have seen in the newsgroups and floating around on the Internet is that people are getting 0x80040119 when they try to download their Offline Address List. Ok, so lets start by troubleshooting this guy. One good troubleshooting step is to examine the HRESULT code that was returned...
  • Blog Post: OABInteg - The dumpPDNtable test is now a MAPI test

    I wanted to post an update for OABInteg. I have been really busy as of late writing the Beta 2 Offline Address Book internal training, so I have not had a chance to work on OABInteg as much as I would have liked too. One change that I needed to mention was the dumpPDNtable test. To avoid confusion...
  • Blog Post: New Active Directory objects are not showing after Cached Mode clients download the OAB

    I have been spending a fair amount of time in the newsgroups lately, and I have seen a lot of posts around new objects not showing in the Offline Address List when clients are running in Outlook cached mode. This is a fairly easy process to troubleshoot if you know where to look and what to look for...
  • Blog Post: OAB Generation and the 9339 event id

    The 9338 and 9339 event ID’s that are logged in the application log indicate that there was a problem with the data that is returned from the Active Directory during an Offline Address List generation. The reason why there are two possible events that can be logged, are due to the fact that we might...
  • Blog Post: The DS Server registry key and rebuilding an Offline Address List

    I wanted to talk briefly about using the DS Server registry value for hard coding Exchange servers to particular domain controllers, and the problems that it can cause. The DS Server registry key was used back in the day as a means to hard code an Outlook client so it could use a particular domain...
  • Blog Post: OAB full downloads and server side paged pool depletion

    Recently I participated in another fun critsit where a customer had massive issues caused by full OAB downloads. The customer had several hundred thousand cached mode Outlook clients trying to download the full OAB all at the same time. This caused a very high network bandwidth consumption issue, and...
  • Blog Post: OAB messages and message size restrictions

    I had a chance to work a pretty interesting OAB issue with a co-worker the other day. We had a situation where Outlook clients from Site B were downloading their OAB just fine before midnight, and as soon as 7 am rolled around everything for the users in Site B came to a screeching halt. One thing that...
  • Blog Post: How does OABGen know what domain controller to connect to?

    In this article I will explain how the OAB Generation process discovers the domain controller that it will use for rebuilding an Offline Address List. Understanding this process can help you in troubleshooting. As I have mentioned in other blog posts of mine , the System Attendant (MAD.exe) is...
  • Blog Post: MSFT Support Article - Description of the Offline Address Book Integrity (OABInteg) tool

    Adding the link for the Microsoft Knowledge Support Article for easy finding :) http://support.microsoft.com/?kbid=907792
  • Blog Post: Exchange Insider Articles on TechCenter

    There are a number of the "Exchange Insider" articles starting to trickle out onto the TechCenter web site: http://www.microsoft.com/technet/prodtechnol/exchange/2003/insider/default.mspx . In case you are not familiar with these articles, they come from a weekly "tech bulletin" that is sent out. Over...
  • Blog Post: Technet Exchange Insider Article - Offline Address List Generation Overview

    Recently I was asked to write an article for the Exchange Insider portion of Technet. The article was published: October 5, 2005. It contains most of the blog information and now is a part of Technet. Here is the link to the Technet Exchange Insider section: http://www.microsoft.com/technet/prodtechnol...
  • Blog Post: OABInteg explained on MSexchange.org

    Earlier today I was doing some research and came across this article on OABInteg. Henrik Walther who is an author and contributes heavliy to the MSExchange.org, has done a great job showing some of the potential that OABInteg has for solving OAB Generation issues. If you have the time, please check...
  • Blog Post: OABInteg and how to use it to troubleshoot OAB generation issues.

    With all of the extensive troubleshooting and debugging that I have done over the last year for OAB generation process, I thought it would be worth while to write an tool that could help customers troubleshoot these issues. The OAB generation process is unknown to many, so I have felt the need to starting...
  • Blog Post: How OAB certificate filtering works

    Neil Shipp wrote a great article on how the OAB certification filter works. Neil's blog can be found here -> http://blogs.technet.com/exchange/archive/2005/07/25/408188.aspx . Enjoy
  • Blog Post: OAB version 4 in Exchange 2003 service pack 2 (SP2)

    OAB Version 4 is a new addition to the Offline Address Book infrastructure. It was designed to help remove most Outlook OAB download related problems Once Exchange 2003 Service Pack 2 has successfully been installed on to the Exchange server, it will have the ability to create the OAB Version 4...
  • Blog Post: Outlook client OAB download process

    Here is some information on how the outlook clients connect to the public folder information store to download the oab messages/attachments. For an outlook client to download the OAB files the client has to make a call in to the address book provider, which searches the public folder tree and returns...
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