Microsoft CRM Guru Rich Carr has written a great article about how to Federate CRM between systems or tenants.  He is my first “guest blogger” and here is his article.   Federated or Multi-tenant Implementations – How to Sync 1 CRM system to...

XRM made the news this week thanks to Mary-Jo Foley’s article “ Microsoft takes off its xRM platform-as-a-service gloves ”.  My team wanted to put more context around XRM for our Public Sector customers.  Many customers are familiar with CRM...