As we have observed, retailers are moving forward on ways to begin to monetize, or derive tangible brand value from, what is commonly referred to as Web 2.0. There are a myriad of examples of these efforts in the marketplace, some compelling and some...

While many retailers are still wrestling with concepts like AJAX and delivering more user-friendly site experiences, a new wave of interest is beginning to capture the attention of some retailers and technology vendors. The ability to deliver a virtual...