Somebody said "Email's dead" to me last week, I can't remember who now and it may not be their line any way but I could see where they're coming from. Let's think for a while what email does :
So what's the alternative?
You've probably guessed, it's instant messaging. It's almost back to the old days where people would pop to your desk to ask you a question for a decision. IM has revolutionised my in and out box. After a short time, people have got used to the idea that they want decisions straight away, so if I'm not on-line they go and ask someone else or figure it out themselves I guess.
I doubt that email is dead, it's still a great communication medium but when IM is combined with email and you can see if the person that has sent you something is on-line and you can communicate with them via IM then it helps to stop the email snowball routine. Also, I love my email on my smartphone so I guess I'll still be an email jukie for a while yet.
Good thing is, we can get it on our mobiles too :-)
So I'm still never away from being contacted.
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